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I have a Ricoh IS330DC I'm trying to set up with Windows XP Pro SP3. SCSI Card installed OK (Adaptec), but when I try to access the scanner, either through Ricoh's software or Adobe Acrobat Pro 9.0, I get the error: 12320: Cannot find the scanner. Check if the scanner main power is on. Scanner does not show up in device manager.

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  • Anonymous Nov 19, 2008

    same

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I had the same problem, resolved as follows.

In the scanner panel, you set NETWORK BOOT = NONE

Antonio :)

Posted on May 06, 2009

  • mohammed omar Jun 06, 2011

    please explain more please i want some help

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We have a network ricoh aficio mp 1600 pcl printer we recently upgraded to windows 7 printer and copier are working ok but scanner is not working is there a problem with the scanner driver for windows 7


please go to www.ricoh.com and instal the scanner drivers of windows-7 other wise you can instal the scan to folder which dos not required any drivers or you can install scan to mail this also does not required any drivers - thanks

Mar 10, 2011 | Ricoh Aficio MP 1600L Black and White...

2 Answers

I have just bought a HP Photosmart plus B210 printer. I have installed it ok and it is wireless connected. everything seems ok for printing but when I try to scan to Paint shop Pro 7 or from Word 2003 it...


Hello Carol,

The first thing you want to do is check to make sure the scanner driver is installed properly and working.

If you are running Windows XP or Vista; go to Start Menu \ Control Panel \ Scanners and Cameras
NOTE: For Vista user you must select "classic view" in control panel to see scanners an cameras.

For Windows 7; go to your Start Menu, in the "search programs and files" section (found below "all programs") type in "scan". You will see a result for View Scanners and Cameras.

Now you should see the HP scanner here. If it is not here then you need to reinstall because the scanner was not installed properly. If the scanner is here, right click on it and select Properties. (For Windows 7 you do not have to right click, you will see Properties at the bottom of the window).

In the properties select "test scanner". If this test fails, the driver is not working and you should uninstall and reinstall the HP.

If this test works then the driver is properly installed. HP should have provided you with some sort of scanning software, try scanning using that. You can also try scanning using Windows Fax and scan (for windows 7), Windows Photo Gallery (Windows Vista) or the Windows Scan wizard (Windows XP).

Thanks,

Pat

Nov 07, 2010 | Printers & Copiers

1 Answer

My computer has Windows xp Home Edition Version 2002 Service Pack 3. Initially I was able to do first stage of installation install ovt Scanner but next stage of Arcsoft photoimpression started and then...


For a scanner driver it should not matter whether you have XP Home or XP Pro. Most probably there's a simple problem with the disc.
You can ask the vendor for a replacement disc, or go to manufacturer's website and find downloadable drivers & software there. However, on the website there may not be the full software set available, as usually scanners come with some bundled extra 3rd party software that cannot be made available online by the manufacturer for everyone to download.
The essential thing is to install the drivers properly, the other bells & whistles are not needed, you can use applications either built into the system, or available free online for image scanning and manipulation.

Jun 15, 2010 | Printers & Copiers

1 Answer

I have a Ricoh Aficio 1515 MF. I cannot get my Windows XP Pro to recognize the scanner, and I downloaded the Twain driver from the Ricoh site. Help! I want to scan into Adobe Acrobat.


Does the machine show up on your computer - you can print?
do you see it in scanners and cameras in start - control panel -> scanners and cameras? what is the status shown there on the properties?

Jul 30, 2009 | Ricoh Aficio 1515 All-In-One Laser Printer

1 Answer

Cannot install in win XP


dear frn, that is the problem of win XP sp3, so better to use the winxp sp2 and better to update it. instead of using sp3 ok 

May 09, 2009 | Samsung SCX-4300 Monochrome Laser...

1 Answer

Can I install the Mustek 600 usb scanner to a windows xp?


this is not compact able with Xp but you can try this it may work or not ................

Everybody who ownes a Mustek 600 II N scanner and want to install it under XP will notice it won't work. Mustek's website says the scanner is not supported under Windows XP.
I've tried this and it works fine here:
- Download the NT4 driver from http://www.mustek-europe.com/eng_/html/treiber/scanner_P_n.htm (select the exact drivers by looking up the first two letters of the serialnumber found under the barcode on the backside of the scanner)
- Before installing the driver click right on the .exe file and go to properties, compatibility and select 'Windows NT4' from the pulldown menu.
- Now install the drivers and it should work. I'm running Windows XP PRO here but i'm sure it will work under XP Home too.
If you own another, unsupported Mustek scanner you can try the same. Maybe it will work.


good luck................

Jun 11, 2008 | Printers & Copiers

3 Answers

Network Scan - Samsung CLX-3160FN


same problem here with windows xp pro, print ok, scan must use USB. andyone can help?

Mar 28, 2008 | Samsung CLX 3160fn All-In-One Printer

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