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Cannot connect wireless 802.11b/g router to the internet on my vista home basic using the cd or following instructions in book provided

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  • 66 Answers

Rather than using the cd, it may be best to browse to the router's built in web page to configure. Your documentation should give you the default IP address, username, and password.

If connecting your router to a cable modem, turn off the router, turn off the cable modem for 30 secs. (unplug if necessary). turn the cable modem back on, turn the router back on, verify your pc is connected to the router. After 5-30 secs, depending on your devices, DHCP should assign IP addresses to each device and connect to the internet.

Posted on Nov 06, 2008

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Posted on Jan 02, 2017

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Running the wizard from the install CD does not find the router and I know the router.modem cables are connected properly... whats next...


Hi,


It seems you're setting up a wireless network thru your router. The basic steps in setting-up a wireless connection applies to all brands of routers. Most softwares provided by manufacturers, both computers and routers, cause problems with Windows due to incompatibility issues. As of the moment, we need to use the Wireless Zero Configuration or the Windows Wireless Manager that comes with all versions of Windows.


Click the link below for proper cable connections in setting up your wireless network. This also provides somewhat a checklist on what you need for wireless connectivity.

http://www.microsoft.com/windowsxp/using/networking/setup/wireless.mspx


Then, configure your wireless connection. The following links provides the step by step instructions for each version of Windows:

Windows XP. http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/wlan_client_configure.mspx?mfr=true

Windows Vista. http://windows.microsoft.com/en-US/windows-vista/Setting-up-a-wireless-network

Windows 7. http://windows.microsoft.com/en-US/windows7/Setting-up-a-wireless-network


I hope this works for you. Kindly reply for further assistance. Good Luck!

Thanks for using Fixya!

Feb 12, 2011 | Linksys E3000 Wireless Router

1 Answer

Will not connect to internet


You should configure the same to use internet. Follow the instruction provided with the modem and configure the modem.

Thank you for using Fixya.

Jul 22, 2010 | Belkin Basic Wireless Router

1 Answer

Connection, via D-Link Dir 615, lost after restarting computer


Did you tell Vista to "automatically connect to XXXXX network whenever in range" ?

Oct 20, 2009 | D-Link DIR-615 Wireless Router

2 Answers

I have hooked it up as the instructions state but it will not find the internet, I am useing a hp laptop and am trying to go wireless, it is the vista system


No its not your windows system, try to check again your wireless router if the software firmware are installed properly in your PC. Also to configure it and connect your internet provider to the Router, which is automatically create its own Protocol Address or Obtain Address, even on Wireless connection. This is basic on Wireless Router to connect on the internet. Good luck!

Aug 04, 2009 | Linksys Wireless-N WRT150N Router

2 Answers

Netgear wgr614 router cannot see internet connection


If all ethernet connections are correct (wan/lan), router configured correctly and you can connect to internet
without using the router, then you might have a router ip conflict with the modem. Try changing the ip
of the router to something like 192.168.0.1 instead of 192.168.1.1.

Be sure to review the instructions in manual, CD and Netgear's support website:

http://kb.netgear.com/app/home

Jul 09, 2009 | NetGear WGR614 Wireless Router

1 Answer

Not able to install the software, tells me mdm.exe has stopped working and won't go any farther


Manual Setup: This option is best if you cannot use the wizard on the CD, are replacing an
existing router, or are technically knowledgeable. Follow the instructions in this manual to set
up your router.

Connecting Your Router
1. Connect the router, the computer, and the modem.
a. Turn off your computer.
b. Turn off and unplug the cable or ADSL broadband modem.
c. Locate the Ethernet cable (1) that connects your computer to the modem.
d. Disconnect the cable at the modem end only (2).
e. Securely insert the free end of the cable (1) into a LAN port on the router, such as LAN
port 4 (3).

f. Securely insert the yellow cable (5) that came with your router into the yellow Internet
port of the router (4) and the other end into the modem (2).

Setting Up Your Router for Internet Access
To access the router using its login name and password, follow these instructions.
1. Connect to the router by typing http://www.routerlogin.net in the address field of your
browser, then click Enter.


For security reasons, the router has its own user name and password. When prompted, enter
admin for the router user name and password for the router password, both in lower case
letters.


Enter the user name and password. The router will display its home page.

When the router is connected to the Internet, click the Knowledge Base or the Documentation link
under the Web Support menu to view support information or the documentation for the router.
If you do not click Logout, the router will wait 5 minutes after there is no activity before it
automatically logs you out.
Set Up and Test Basic Wireless Connectivity
Follow the instructions below to set up and test basic wireless connectivity. Once you have
established basic wireless connectivity, you can enable security settings appropriate to your needs.
1. Log in to the router at its default LAN address of http://www.routerlogin.net with its default
user name of admin and default password of password, or using whatever LAN address and
password you have set up.
2. Click the Wireless Settings link in the main menu of the router.
3. Note that the default SSID is NETGEAR.
4. Set the Region. Select the region in which the wireless interface will operate.
5. Click Apply to save your changes.
6. Configure and test your computers for wireless connectivity.
Program the wireless adapter of your computers to have the same wireless network name
(SSID) as the router. Check that they have a wireless link and are able to obtain an IP address
by DHCP from the router.
Note:

6. Configure and test your computers for wireless connectivity.
Program the wireless adapter of your computers to have the same wireless network name
(SSID) as the router. Check that they have a wireless link and are able to obtain an IP address
by DHCP from the router.





Apr 19, 2009 | Computers & Internet

1 Answer

Wireless Router setup/installation


Here are some troubleshooting steps that I suggest you try:

1. Check physical connections.

a. Connect the modem to the Internet port of the router. The Internet “i” LED on the front of the router should light up.
b. Connect the computer to one of the four LAN ports (i.e port 1, 2, 3 or 4) on the back of the router. The corresponding port light where you connected the computer should be lit up.

2. Access the router's web-based utility.

a. Please open any web browser like Internet Explorer or Netscape Navigator.
b. Connect to the router by typing http://routerlogin.com/basicsetting.htm or http://192.168.1.1 in the address field and click Enter or Return key.
c. A window will prompt for a user name and password. By default, the user name is "admin" and the password is "password".

Note: If you were unable to access the router's web-based utility, you may reset the router to restore the settings to factory default.

To reset the router:

a. Please push the reset button at the back of the router and release after 30 seconds.
b. Unplug the power adapter for 10 seconds and then plug it back in.

3. Configure the router.

If your Internet Service Provider is using a cable connection, please follow the steps below:

a. Click on Basic Settings under Setup tab.
b. Select No for Does Your Internet Connection Require A Login?.
c. Scroll down on the center page and look for the Router MAC Address section. Set it to Use computer MAC address and click on the Apply button.

If your Internet Service Provider is using a DSL connection, please follow the steps below:

a. Click on Basic Settings.
b. Select Yes for Does Your Internet Connection Require A Login?.
c. Select Other on the Internet Service Provider drop down box.
d. Enter your ISP's username (username@ISPdomain) and password. Then, click on Apply.

4. Configure the wireless settings.

a. Click on the Wireless Settings under Setup.
b. Change the SSID to any unique name.
c. Scroll down, look for the Security Options settings and select WEP (Wired Equivalent Privacy).
d. Set the Authentication type to "Automatic" and the Encryption Strength to "64bit".
e. Leave the Passphrase field blank, select Key 1 and enter a 10-digit number.

Note: The 10-digit number you typed in the key 1 will be the password or network key for the wireless connection.

f. Click Apply button to save the changes.
g. Go to Router Status under Maintenance tab and check if there is an IP address under Internet port. If it's 0.0.0.0, do a power cycle.

5. Power cycle.

a. Power off the modem, router and computers.
b. Turn on the power of the modem first and wait for it to initialize, the lights to stop blinking.
c. Power back the router and the computers. Check if it will be able to get online.

If you have wireless computers, you can connect them wireless to the router. Kindly follow the instructions below:

6. Connect wireless computer to the router.

If you are using Windows XP with Service Pack 1, please follow the steps below:

a. Please right click on the Wireless icon on the right lower end portion of your computer.
b. Then click on View Available Wireless Networks.
c. Click on the Advanced tab.
d. Please delete all the preferred networks then click on OK.
e. Right click on the Wireless icon again and click on View Available Wireless Network. Please select your network and click on Connect. It will ask you for the network key.
f. Please type in the network key and then confirm it. Network key is the password you type on the key 1 of the wireless settings of the router.
g. Make sure not to enable IEEE and then click on Connect.

If you are using Windows XP with Service Pack 2, please follow the steps below:

a. Please right click on the Wireless icon on the right lower end portion of your computer.
b. Then click on View Available Wireless Networks.
c. Click on the Change Advanced Settings.
d. Click on the Wireless Networks tab remove all the preferred networks then click on OK.
e. Right click on the Wireless icon then click on View Available Wireless Networks.
f. Select your network and click on Connect.
g. It will ask you for the network key. Type in the network key and confirm it. Then click on Connect. Network key is the password you type on the key 1 of the wireless settings of the router.

If you are using Windows Vista, please follow the steps below:

a. Click Start then select Connect To.
b. Connect to a network window will show up.
c. Select your wireless network and click Connect.
d. It will ask you for a network key. Type in the network key and confirm it. Then click on Connect.

From the above configuration, please check if you can now access the Internet.

Apr 07, 2009 | NetGear WGR614 Wireless Router

1 Answer

Unable to Set up Netgear Rangemax WPN824 Router. No set up CD


Hello spyzampinoy,

1. Check physical connections.

a. Connect the modem to the Internet port of the router. The Internet “i” LED on the front of the router should light up.
b. Connect the computer to one of the four LAN ports (i.e port 1, 2, 3 or 4) on the back of the router. The corresponding port light where you connected the computer should be lit up.

2. Access the router's web-based utility.

a. Please open any web browser like Internet Explorer or Netscape Navigator.
b. Connect to the router by typing http://routerlogin.com/basicsetting.htm or http://192.168.1.1 in the address field and click Enter or Return key.
c. A window will prompt for a user name and password. By default, the user name is "admin" and the password is "password".

Note: If you were unable to access the router's web-based utility, you may reset the router to restore the settings to factory default.

To reset the router:

a. Please push the reset button at the back of the router and release after 30 seconds.
b. Unplug the power adapter for 10 seconds and then plug it back in.

3. Configure the router.

If your Internet Service Provider is using a DSL connection that does not require a login, please follow the steps below:

a. Click on Basic Settings under Setup tab.
b. Select No for Does Your Internet Connection Require A Login?.
c. Scroll down on the center page and look for the Router MAC Address section. Set it to Use computer MAC address and click on the Apply button.

If your Internet Service Provider is using a DSL connection that requires a login, please follow the steps below:

a. Click on Basic Settings.
b. Select Yes for Does Your Internet Connection Require A Login?.
c. Select Other on the Internet Service Provider drop down box.
d. Enter your ISP's username (username@ISPdomain) and password. Then, click on Apply.

4. Configure the wireless settings.

a. Click on the Wireless Settings under Setup.
b. Change the SSID to any unique name.
c. Scroll down, look for the Security Options settings and select WEP (Wired Equivalent Privacy).
d. Set the Authentication type to "Automatic" and the Encryption Strength to "64bit".
e. Leave the Passphrase field blank, select Key 1 and enter a 10-digit number.

Note: The 10-digit number you typed in the key 1 will be the password or network key for the wireless connection.

f. Click Apply button to save the changes.
g. Go to Router Status under Maintenance tab and check if there is an IP address under Internet port. If it's 0.0.0.0, do a power cycle.

5. Power cycle.

a. Power off the modem, router and computers.
b. Turn on the power of the modem first and wait for it to initialize, the lights to stop blinking.
c. Power back the router and the computers. Check if it will be able to get online.

If you have wireless computers, you can connect them wireless to the router. Kindly follow the instructions below:

6. Connect wireless computer to the router.

If you are using Windows XP with Service Pack 1, please follow the steps below:

a. Please right click on the Wireless icon on the right lower end portion of your computer.
b. Then click on View Available Wireless Networks.
c. Click on the Advanced tab.
d. Please delete all the preferred networks then click on OK.
e. Right click on the Wireless icon again and click on View Available Wireless Network. Please select your network and click on Connect. It will ask you for the network key.
f. Please type in the network key and then confirm it. Network key is the password you type on the key 1 of the wireless settings of the router.
g. Make sure not to enable IEEE and then click on Connect.

If you are using Windows XP with Service Pack 2, please follow the steps below:

a. Please right click on the Wireless icon on the right lower end portion of your computer.
b. Then click on View Available Wireless Networks.
c. Click on the Change Advanced Settings.
d. Click on the Wireless Networks tab remove all the preferred networks then click on OK.
e. Right click on the Wireless icon then click on View Available Wireless Networks.
f. Select your network and click on Connect.
g. It will ask you for the network key. Type in the network key and confirm it. Then click on Connect. Network key is the password you type on the key 1 of the wireless settings of the router.

If you are using Windows Vista, please follow the steps below:

a. Click Start then select Connect To.
b. Connect to a network window will show up.
c. Select your wireless network and click Connect.
d. It will ask you for a network key. Type in the network key and confirm it. Then click on Connect.

From the above configuration, please check if you can now access the Internet.

Feb 01, 2009 | NetGear RangeMax WPN824 Wireless Router...

1 Answer

Installation CD


I lost my installation CD and received these instructions from the Belkin Tech Support, and was able to install the Wireless N Router with no problems.
Follow the steps given below for configuring the Belkin N router manually.
- Connect the computer to the "LAN" port on the router and connect the modem to the Internet/"WAN" port, using Ethernet cables. 
- Take a paper clip, insert the paper clip in the reset hole of the router and hold it for 15 seconds.
- The power light will flash and then come back "ON" solid, indicating that the router is being restored to factory defaults.
- The corresponding lights on the front of the router should be lit up.
- On the computer, check if you have an IP address in the range of 192.168.2.x.
- If not, specify a static IP address, gateway and "DNS" address by following the steps given in the link-
http://web.belkin.com/support/kb/kb.asp?a=2824 
- Log on to the router web interface by typing in http://192.168.2.1, in the address bar of your browser.
- By default, the password is blank.
- Click on "Connection Type" in the left hand column under "Internet WAN" heading.

If the connection type is Dynamic (cable):

- Choose "Dynamic" and then click on "Next". 
- Type in your “Host Name”, if you’re Internet Service Provider has provided it. Else, leave it blank.
- Click on "Change WAN MAC Address".
- Click on the button "Clone".
- Click on "Apply Changes". 

If the connection type is PPPOE (DSL):

- Choose "PPPOE" and click on "Next".
- Enter the user name and password given by your Internet Service Provider.
- Save the settings.
- Click on the "Home" link at the top of the screen. 

Internet Status should show "Connected" on the top right hand corner of the web page.

If the problem persists, please get back to us with the following information:

1. Type of connection provided by your ISP (Is it PPPOE, Dynamic or static).
2. Name of the Internet service provider (ISP).

Aug 11, 2008 | Belkin Wireless-N Wireless Router with...

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