Question about Samsung MW1030WA Microwave Oven

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Stopped working, Display reads all 8's

My 2yr old microwave was working then just quit. Tried unplugging AC pwr cord and re-plugging and now the display reads all 8's and the only button that will work on the control pad is Handy Helper which goes from On to Off. Other thing is when you try to open the door the oven acts like it is turned on. The light lights inside the box and the fans start turning if you continue to hold the "open door" button in. I have technical background, does it sound like control pad problem? Thanks in advance

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  • Steve May Oct 15, 2006

    Thanks for the suggestions. I have tried reseating cable and the only buttons that are active are the Sound and Handy Helper so when I push the 0 button nothing happens.

  • Steve May Nov 21, 2006

    Thanks again for the suggestions, still cannot get any buttons to work except Handy Helper and Sound. I should also point out that when I said the display read all 8's that includes the words above and below the numbers are displayed.
    Does that still sound like a shorted control panel?

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  • Samsung Master
  • 9,098 Answers

It sounds like a shorted keypad. This can be due to age/wear or due to moisture. If the unit is sevewral years old or has ben used a lot, then age and wear can be suspected. Moisture is most often due to spraying cleaner directly on the keypad, which allows it to leak into the works. Always spray your cleaner on a soft cloth and then wipe the keypad clean. Moisture can also get in if the microwave is mounted above a stove and a lot of boiling is done without adequate ventilation, usually via the exhaust or hood fan. This fan should be on when cooking on the range top. In some cases, there may be some deposits on the keypad strip where it goes into the connector on the control circuit board. Sometimes that can be cleaned by unplugging then replugging the strip. Could it be that you're not setting the manual according to the instructions in the owner's manual? The manual is olnine at http://downloadcenter.samsung.com/content/UM/200507/20050727140356453_DE68-01945A[GB].pdf I have attached a scren shot from the manual which shows the clock setting procedure. Maybe it's as simple as this.

Posted on Oct 15, 2006

  • William Miller
    William Miller Oct 15, 2006

    The picture I posted did not present full-sized, so it's useless. Also, the owner's manual URL was cut off.

    Here's the photo:http://207.234.249.73/mwd/samsung_mw_clo...

    And find the owner's manual here:http://tinyurl.com/twhb7

  • William Miller
    William Miller Nov 11, 2006

    I checked the owner's manual and it said to hold down the "0" pad and press the "2" pad to lock or unokck the unit.

    Maybe that works?

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