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Fisher Price, Laugh & Learn, Learning Home, Sound not working

Fisher Price, Laugh & Learn, Learning Home, Product C6327

I've borrowed this toy from a friend who said the sound works intermittently. I put brand new batteries in and the sound and light effects don't appear to be working at all. I haven't tried anything else yet as I thought I'd see what you recommend first.

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  • Anonymous Dec 26, 2008

    no sounds coming from guitar even with new batteries

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Disconnect the electrical connector that joins the arches. Unscrew the half of the arch that holds the batteries. Check the red lead from the battery compartment. Mine had two problems - it was almost disconnected from the battery, and had another disconnect in the middle. Twist the wires together at both fault points and tape (electrical tape) or solder. I soldered and my Learning Home is now working perfectly.

--gdipersio

Posted on Apr 09, 2009

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My connector between the arches was in backwards. I turned it around and it was fixed.

Posted on May 15, 2010

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Loose connections due to bad soldering so open up and solder it or return for replacement.

Posted on Nov 07, 2008

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Posted on Jan 02, 2017

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Hello, Bugsy243 -

First, did you replace the batteries in the Laugh & Learn Baby Grand Piano?

If you do not know how to do that, this is the link to the instructions (PDF document):
https://service.mattel.com/instruction_sheets/J9163pr-0920.pdf

You will need Adobe Reader software (free) for the PDF document. If you choose to save it after downloading, I suggest you save it to your Documents folder and give the file a name you can find later . . . something like: Fisher Price Baby Grand Piano. You can also print the instructions for easy reference.

The instructions for the toy state in the CARE section (page 2):
* This toy has no consumer serviceable parts. Do not take this toy apart.

Note: I do not find any other troubleshooting information (besides changing batteries) in the instructions.

Page 6 of the instructions provides the phone number for Fisher Price Consumer Relations:
800-432-5437
9 AM - 7 PM (Eastern Time), Monday - Friday
11 AM - 7 PM (Eastern Time), Saturday
Note: This is the telephone number for the USA. The bottom of Page 6 of the instructions gives numbers for other countries.

After changing the batteries, if the toy piano still does not operate properly, I suggest calling Fisher Price Consumer Relations to find out if there are tips for correcting the blue key and sun hands problems.

Note: If you find the toy piano still does not work properly and choose to purchase a replacement, please send the non-working toy to electronics recycling.

Best wishes.

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Contact Fisher Price through their customer service line. Either that or they may have a manual online that you can download. They are very friendly and and helpful

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