Question about Sl Waber PowerHouse UPS System

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Modem jacks do not work

I have connected the phone/modem cords to the In and Out connectors on the UPS system, as instructed in the owners' manual, but they don't work. Perhaps there it is a faulty unit in the UPS. What to do next. Thanks

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Re: Modem jacks do not work

There is a small (1"x3") board inside the unit that the phone line attaches to. This is what I can see without my magnifying glass: On this little board are soldered two fuses. Also there are two (transistors?) with only the outer legs being used in the circuit. They are labeled z1 and z2. (There's print there, but I can't read that small at this minute.) Maybe you can fix it yourself if it is out of warranty. -mike

Posted on Jun 09, 2007

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Re: Modem jacks do not work

Sounds that way to me as well. Call Waber and talk to tech support.

Posted on Jan 25, 2007

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How do you connect 200897 battery, it is no longer working

I just bought a battery (readily available) for $16 and here is how I replaced it, but first, make sure UPS is disconnected from 120 Volt service. (Old battery number SW1233 with F connectors.)

Turn the UPS over and look for 1 tiny screw (even with the "in" telephone wire socket). Remove the screw (turn CCW). Push the button marked push, then slip a steak knife or sharp putty knife into the joint in front of the screw hole. Twist the tool enough to start the battery cover moving backward (to your left).

The battery is upside down. Lift it high enough to grab wires and pull them off the postst.

Verify battery you bought fits the housing. With UPS upside down, place battery on right side with lugs toward the power cable. Push red wire onto red post. Hold the battery upside over UPS. Push black wire onto black post.

Visually ensure the wires both run in their channels (otherwise the battery will not seat and the cover won't slide on.) Push battery into slot until it bottoms.

When the battery is bottomed properly, hold the cover about 2/3's over the battery housing, push it down, then push it toward the screw hole (to your right). If this operation, or the cover jams near the screw hole, check the battery. It must be absolutely bottomed in the slot. The cover won't go on easily even when everything is perfectly aligned.

After the cover is closed and the screw replaced, plug the UPS into a wall socket. The on/off button has a mind of its own, so ignore it. The green light may light and there is one beep. The backup yellow light may blink. The green light may stay solidly on. Pull the cord plug out of the wall. Now the UPS green light may go out and you will hear a ratcheting sound (the UPS is making AC from the 12 Volt battery current). Because you have no device plugged into a "battery-backup" plug, the UPS will shut off automatically in a few minutes.

The last test is to reconnect the plug to the wall service, then plug a monitor, a music system, or something similar into a Battery B/U connector. The green light should light. When the UPS is again unplugged, the yellow light (Backup) flashes and there is a repeating beep. Plug UPS back in. Only the green light will be on. That's it, all done.

I use Newpoint UPS to back up my telephone/modem. During a brownout, SPS powers those units almost 2 hours.

Note: This UPS is not suitable for powering or charging Laptops because the power output is too dirty.

R Hicks

Oct 22, 2013 | Newpoint (200897) (DHN200897) UPS System

2 Answers

I have a rocketfish 1025 va which has worke well and i have been happpy with. but i now have a very strange problem. today i moved it into another room to power my cable modem and router, nothing more....

Well, first let address the lack of power usage from your router and cable modem. The router, depending on model, may only use less than 5 amps of of power, depending on the load it is using at any one time, the cable modem is using maybe 2 amps, at peak load, since the line is already powered from the cable company, there is no real load. Since the usage is much less than 1 watt, it would not register on your meter. The reason why unplugging your devices from the wall, for it to not provide backup power to all of the devices is the battery(ies) may not be providing enough juice to maintain the power required for ll of the devices plugged in. Also, UPS are generally not compatible with power strips and therefore do not tend to function properly with a devices powered on the strip. They generally won't complete the power connection due to the strip carrying a much higher load than the UPS can support. This should explain all of your power issues. If you require additional information, please do not hesitate to ask.

Aug 18, 2011 | Rocketfish RF-1025VA UPS System

1 Answer

Need information

The Back-UPS is fairly straight-forward. The 9-pin connector (at the top of the back) is a serial port (RS-232) for the UPS data (when connected to a computer it will shut down the computer safely during a power outage). The next plugs are RJ-11 telephone jacks; the cord from the jack (wall) goes in on the left (some models have RJ-45 for network protection). The battery protected outlets are the three surrounded by black paint. The other three provide surge-protection only. Do not plug items like printers and scanners into the outlets that provide battery protection.

I hope this helps.

Cindy Wells
(for software, manuals and other information: )

Apr 17, 2010 | APC Back-UPS Pro 650 UPS System

1 Answer

The UPS machine periodical (every 20mins)gives three beeps. The event log in LANSafe shows "UPS Overload".

You may have too many devices connected to the UPS. Try disconnecting some of them. Typically you want your computer and monitor to be connected. You may want to have your internet modem connected also. Printers are a luxury and I would only include them if your UPS can handle it.
Hope this helps, good luck!

Mar 10, 2010 | Powerware 9120 UPS System

2 Answers

MinuteMan MN525

The best thing to do is to replace it.

It preformed it's job which was to keep your pc's protected during a storm. As a result, three of your ports no longer work.

It can be fixed but you're better off getting a new one. You'll be certain your equipment will be protected.

Jul 29, 2009 | Minuteman MN525 UPS System

1 Answer

Ethernet card

hi there. The ethernet card is an interface that allows your computer to be connected to a LAN (Local area network) and to a Cable/Dsl modem to be on the internet. The connector looks bigger than the one of a regular telephone jack (it's actually double). If you don't have the ethernet card you can't go on the internet or on a LAN.
From the back of the modem or router you should connect a cable to your ethernet card of yor computer. Only after you did that you can try to connect to the internet.
Let me know, or be more specific.

Mar 30, 2009 | Dell UPS Battery Backup Systems

1 Answer

Lost microsoft office

Insert the office discs and select the repair option from the startup screen. This will overwrite any corrupted files and registry settings.
If this doesn't work you can do a complete reinstall by uninstalling in add remove programs and restarting your computer then reinstalling office. This wont affect any of your documents and will replace your office files.

Dec 30, 2008 | Microsoft Internet Office 750VA UPS Backup...

1 Answer

Modems/operating system

yes the modem is independant of what computer it's on ....... unless in the modem it's self you have set up some of the security features like Mac filtering etc then it would have to be added, but as far as it working with your new computer it should be just fine if it's not let me know and i will assist you in connecting it.
The modem is most likely set up as dhcp so when you connect your new computer it will give it the required setting to connect.

Oct 08, 2008 | UPS Battery Backup Systems

1 Answer

Hi i cant connect to internet

I don't know why this is posted in UPS problems, but anyway...
Try two things--the easiest is to turn off (unplug from power) your router and your modem. Let sit a few minutes, turn back on, then see if that has done the trick.

If that doesn't work, you may simply need to go to network and sharing center if you have Vista, click on "connect to a network", and see if your router is found as a wireless connection available to you. If it is, just click on it, and you are in business. If you can't find your router via the windows utilities, (various other things to do are in "help"), you may have to
reconfigure your router setup by resetting your router to its virgin state--usually by pushing a paper clip into the reset hole in the router--usually mentioned in the directions. Then just reconfigure it according to directions, and you are in business.

Jan 12, 2008 | UPS Battery Backup Systems

1 Answer


I would suggest a Belkin Wireless G or Pre-N router, hawkings is also good to use.

Hope this works.

Dec 24, 2007 | UPS Battery Backup Systems

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