Question about Canon PowerShot SD750 / IXUS 75 Digital Camera

2 Answers

Lens problems... kind of

If I was just taking photos, turned off my camara, and when I turned it back on, the lens only extended a few milimeters with the shutter staying partially closed. The LCD remained off. Sounds like a simple issue of the lens being stuck but... If I press the 'play' button while the camara is off to look at the photos I have taken, the lens has no problem fully extending with the shutter opening and then retracting just the way it is supposed to. If I switch from viewing photos to taking photos though, the lens does not extend again. Thank you very much

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  • tcat3991 Nov 06, 2008

    Same thing happened to me!

  • Anonymous Nov 09, 2008

    I had the same problem 2-3 times and when I connected to the computer and viewed camera settings, mostly to see the logic was intact. Then the problem got cured miraculously. This happened three times. But now that trick does not work for me any more

  • Anonymous Nov 14, 2008

    exactly the same

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HEY, I REALLY LIKED YOUR PRESENTATION OF YOUR PROBLEM! VERY WELL DONE! I'M GOING TO OFFER A SOLUTION THAT I THINK WILL SOLVE YOUR PROBLEM. I THINK YOU NEED TO GO ONLINE TO TO THE CANON WEBSITE AND DOWNLOAD THE LATEST FIRMWARE FOR THE SD750 OR AT LEAST DOWNLOAD A FRESH VERSION, THEN CONNECT YOUR CAMERA TO THE COMPUTER AND SYNCRO THE TWO AND SEE IF THIS DOESN'T SOLVE THE PROBLEM. I BELIEVE THAT WHAT HAS HAPPENED IS THAT THE FIRMWARE HAS BEEN CORRUPTED SOMEHOW AND YOUR CAMERA IS GETTING CONFUSED SIGNALS. RESETTING IT TO FACTORY DEFAULT FIRMWARE SHOULD SOLVE THIS PROBLEM. IF IT DOESN'T THEN I THINK THERE IS A POSSIBILITY OF A MECHANICAL PROBLEM, BUT RIGHT NOW I FEEL IT IS A FIRMWARE PROBLEM. TRY THIS AND SEE IF THIS DOESN'T WORK.OK? REPLY TO:ARCLIGHT1217--GOOD LUCK!

Posted on Nov 11, 2008

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Hi

Love it, I wish everybody did this thorough of a job when posting a problem! Is the camera out of warranty? If not call up Canon for a warranty repair.

I agree that it could be a software problem, try and see what you can do yourself with what you can find online and also reset the camera to the default settings as well. This gives us a baseline from which to work.

If you can't find a solution with software, then it's time to try hardware. Always remove the battery before you open your camera! You can start by taking the camera apart and re-seating the flex cable for the lens and CCD, it may or may not do anything. Don't turn on the camera without the body on, you don't need to put the screws back in through, just put the body back on first. If this doesn't work then it's time to try a new lens.

You can look for a defective camera online and see if you can make one from the two, or you can find somebody that sells parts and does repairs for a decent price.

Don't bother trying to send the camera to Canon if it is out or warranty (though you can call them and verify what I'm about to say) because they will want $150+ to do the repair for you. Parts are not cheap to buy from them.

I know of one very affordable digital camera repair business... because I own it. The name is Darntoothysam, feel free to check us out, we are on that big auction website also (I don't plug their name for free), our seller ID is 'darntoothysam'. If you Google "darntoothysam" you will find us.

We have your repair listed as a package in our store for about $70. This covers a new lens, and return shipping of your camera! We even give a 45 day warranty on parts and labor. If you think you can use us then please check us out, even if you need to ask more questions then please feel free to contact me.

Hope this helps,

Thomas
Darntoothysam com

Posted on Nov 11, 2008

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Use these at own risk as it may further damage the camera.

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You can also have a look at THIS link.

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The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

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You can also have a look at THIS link.

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The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

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Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

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If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

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