Have just had my faulty printer replaced with the above printer. Unfortunately the printhead did not not get taken out with the ink cartridges from the faulty printer! Have now got to purchase a new printhead to put into my replacement printer. But don't know where to buy it from. Hope you can help
SOURCE: not recognizing new ink cartridge
I had the same problem during setup. I tried the sharp rapping and four-letter words solution, but that didn't work for me. I called customer service and after a looooooong hold (apparently everyone in the universe is having problems), I talked to someone who transferred me to the "print head" part of tech support. During the conversation I had so much trouble understanding the guy that I said I wanted to take him off speaker phone so I could hear him better, and I accidentally cut off the call. Wouldn't it be nice if call center people were actually understandable in English.
Nevertheless, he did give me a couple of instructions before I lost the call, and after I did them things worked right. Here is what he said to do:
1. Remove the black and color cartridges.
2. Place finger in upper left hand corner of print head case and gently slide it down. That is when I lost the call, but as I did that the print head case easily slipped out.
I reinstalled it, put the cartridges back in, closed the printer and, voila, the calibration sequence started.
The tech guy took my number "in case we got disconnected," so he could call me back, but so far he didn't call back. Nevertheless, my printer's working. Next step is to hook it up to my computer.
Hope this helps someone.
SOURCE: Kodak Easyshare 5300--Where do you buy printheads?
Please call 1.800.421.6699 and select option 01 for prints missing black or color ink. Kodak will send you a replacement printhead kit for free. I hope this helps.
SOURCE: EPSON Stylus NX110 - 1st Ink Cartridge Replacement
you better have your printer check by a qualified printer tech thus avoiding any further damage to the printer the printer head is the most likely problem to
SOURCE: How to put in new printheads to HP Photosmart Pro B 8190
Open the front cover of the printer and replace the catridges. For more info, download the manual for the same from the vendor website.
Revert back for more assistance.
SOURCE: Replaced printhead and ink cartiages on a Kodak ESP.3
I had the same experience with Kodak when I called to get help with my printer. The tech was extremely hard to understand. After several times of trying to get assistance that I could understand, he hung up on me.I finally got them to send me an additional cartridge to replace the ink I had used trying to remedy the problem. I contacted the company and explained what happened. They have not even tried to contact me.Now it's doing it again. I'm finished with Kodak. I'll just take my chances with another company. Hopefully they will appreciate my business which Kodak obviously doesn't.
608 views
Usually answered in minutes!
×