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Laptop cannot connect to internet outside company domain using wifi at home

It connects to internal wireless and works fine, but from home it will not access internet. It identifies and successfully connects to wireless router, but no internet access.

It's recently happened to a few laptops in my company so I suspect it's a group policy that I may have inadvertantly pushed down.

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Typically at home you don't need any proxy settings configured within internet explorer. often in a work environment proxy settings can be applied.

if you think thar you have access to modify the settings do the following;

right click the IE7 (same for IE6) icon on your desktop select properties and select internet properties on the dropdown list.

left click the "Connections" tab
left click the LAN Settings button

deselect all of the ticks (most importantly the Proxy server part)
left click OK
left click OK

then open up IE normally and see if this has worked.
note of caution though; if as you suspect group policy is pushing the settings, next time you logon to the company LAN your changes may be lost and you will need to remove the ticks again.

also if you still get no joy try leaving the Automatically detect settings ticked with the proxy part unticked.


Posted on Nov 06, 2008

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