Question about Innovations kb985w RF Wireless Keyboard

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KB985W mouse works but my keyboard doesn't

I have installed the drivers 20 times rebooted 20 times and synced the devices 20 times mouse works fine but i get no reponse from my keyboard. I am using the usb connector and if i try the ps/2 connectors i get no response from the keyboard or the mouse.... I have downloaded new drivers from the website. Could this be a device location problem? if so how do i fix it.

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Re: KB985W mouse works but my keyboard doesn't

Make sure the wire going into the tower is only plugged up by usb. i had the same problem and all i had to to is unplug the usb and the round wire and only plug it back up with usb. restart your computer and then sync the mouse and the keyboard and it should be fixed. hope that works for ya

Posted on Nov 11, 2009

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Re: KB985W mouse works but my keyboard doesn't

Did you use the CD software program that came with the Keyboard and mouse to install the Keyboard?
Also try connecting the Receiver to another USB port to ensure that you don't have a bad USB port.
Hope this helps. Bud

Posted on Jan 20, 2009

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My computer does not recognize the new keyboard

STEP 1 Go to the > Start menu and go to the Accessories tab. Under Accessibility you'll find On-Screen Keyboard. Select this option to pull up a keyboard on your screen that you can use to input text until your keyboard is fixed.
STEP 2 Navigate to the Control Panel and then find the Hardware and Sound icon. Double click it, and then select Keyboard from the utility.
STEP 3 Click on the Hardware tab and then double-click on your keyboard in the hardware profile.
STEP 4 Select the Driver tab and then select Update driver. If you are connected to the Internet, a window will pop up initiating the process. If you are not connected, another window will pop up asking you to connect before continuing.
STEP 5 Follow the prompts to install the latest drivers. Then unplug the keyboard, plug it back in, and restart the computer.

Apr 15, 2015 | Keyboards & Mice

2 Answers


Try the following site for mouse drivers.
Trust this helps, regards Alan

If re-installing the driver does not fix the code 43 error, you may like to browse through the following:

Are You Seeing Code 43 Error Here What You Need to Do

Apr 15, 2015 | Keyboards & Mice

1 Answer

I can't get my hp wireless mouse workn

Hi there,
The first thing to determine is whether or not you are getting a connection. Check to see if there is power on the device that is plugged into your computer. (The device which plugs in via USB). If you are not getting power to that, try a different USB port. If you are getting power to that device, follow Step 2:
The next thing to try is to look underneath the mouse. If you see a red light, it means the batteries are fine. If you don't see a red light replace the batteries. If that doesn't work, follow Step 3:
The next thing to check are the drivers on your computer. You will probably need a wired mouse to do this though. Unplug the wireless mouse, then plug in a wired one. Since I'm not sure on the model of your mouse, go to HP's website and click into the Drivers and Downloads section. Locate your mouse model number underneath the mouse or wireless transmitter, then search for the drivers. Once you have located the drivers, download them to your Desktop, but don't install them. Once they are downloaded, unplug the wired mouse from your computer, then plug in the wireless mouse and proceed to Step 4:

Before you install the drivers, go Start > Control Panel > Device Manager > Mice and Other Pointing Devices, then uninstall each mouse driver listed in here. You're doing this in case another mouse driver is conflicting with your current one. Reboot your computer. Once the computer is rebooted, go on to your Desktop and install that driver you downloaded from HP's website. Press the sync button on your wireless receiver (if there is a sync button), then try your mouse again.

Feb 18, 2011 | HP Wireless Optical Mouse

1 Answer

What aboutmicro inovations infared mouse kb985w drivers for win 7 and other issus

The Micro Innovations infrared mouse kb985w is a Plug-n-Play device and does not require any additional driver.

Windows 7 USB ports are backwards compatible with USB 1.1. Your mouse should work with Win 7 with any driver installation.

But if you're asking for driver to reprogram the buttons of your mouse, you need to contact the manufacturer and verify with them if they have a software that would work with Win 7.

Good luck and have a good evening!

Feb 13, 2010 | Micro Innovations PD7250LSR Wireless RF...

1 Answer

My Kensington wireless keyboard (Ci70) just stopped working. I have no idea why. The mouse works just fine. XP Pro SP 3. Have rebooted. Unplugged the USB interface device. Plugged back in. Rebooted....

Replace batteries in keyboard and re-sync the devices

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>- --> Synching Mouse or Keyboard with Wireless Optical Desktop trnsp.gif Question My mouse or keyboard doesn't work with my Wireless Optical Desktop (Model Number: 64373). What's wrong and how do I fix this problem? trnsp.gif Answer Your mouse or keyboard has lost its sychronization with the Wireless Optical Desktop, which can occur after changing the batteries, for example.

To synchronize your wireless device with its receiver:
  1. Move the device within three (3) feet of the receiver.
  2. Press the button on the receiver.
    If the receiver has an LED, the light blinks.
  3. Within ten (10) seconds, press the button on the underside of your wireless device.
    If the receiver has an LED, the light glows solidly when synchronization is successful.
Early production units of some wireless devices may require repeating the above instructions two or three times.

Timing, distance, and objects impeding the wireless signal may influence your success. While usually unnecessary, some customers have reported better results by:
  • Holding the wireless device very close, within three (3) inches of the receiver.
  • Entirely ignoring the receiver's light.
  • Simultaneously holding the buttons on both the receiver and the device for from ten (10) to twenty (20) seconds.

Dec 12, 2009 | Kensington Keyboards & Mice

2 Answers

Keyboard not working

To connect the keyboard or mouse to the computer, you must connect the wireless device through the USB port and get it to hold a good connection. You do not have to install any devices to use these products, they automatically work when you plug them in. When it says that the device is recognized, you are ready to use it! If you have a desktop, you can also plug the wireless device to the mouse port. The keyboard and mouse work properly up to 5' away from the connected wireless device. If you can get the wireless device to work properly, you should have no troubles with the product.

Dec 29, 2008 | Innovations kb985w RF Wireless Keyboard

2 Answers

Dell bluetooth keyboard/mouse bundle

i just got the bluetooth keyboard and mouse but i dont know how to get them to work. can any body help?

Jun 06, 2008 | Dell Wireless Keyboard Optical Mouse w0147

1 Answer

Installing my wireless keyboard and mouse

Normal 0 Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.

If the MOUSE isn’t working, push the small RESET/CONNECT button on the back of the mouse to connect to the receiver. Then they should work okay.
Hope this helps. Bud

Feb 20, 2008 | Micro Innovations KB985W Keyboard

1 Answer

Device not recognized

Try downloading the driver directly from here: and install it this way. Hopefully, it should fix the problem.

Aug 22, 2006 | Innovations kb985w RF Wireless Keyboard

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