Question about HP OfficeJet 7310 All-In-One InkJet Printer

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My printer keeps saying insert black or photo print cartridge in right stall, i bought new black and still says same thing

My printer keeps saying insert black or photo print cartridge in right stall

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  • imjhen Dec 16, 2008

    I have the same problem, and it just occurred yesterday when I installed a remanufactured black cartridge. I can't reset the printer or make the problem go away by putting the old cartridge back in the printer.

  • bdl5 Feb 04, 2009

    Exact same problem here, but if I replace and reinstall, I'll get the error, "remove and check cartridge on the right," and the answer to that is found here:http://www.fixyourownprinter.com/forums/...

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6 Suggested Answers

  • 1 Answer

SOURCE: Black and color cartridges

have one black and one color cartridge in my printer but it keeps giving me an error message:

Posted on Nov 09, 2007

  • 1 Answer

SOURCE: I have put in ink cartridge and printer just keeps

Cleaned with Q tip and alcohol the area behind where cartridge goes.

Posted on Oct 08, 2009

  • 1146 Answers

SOURCE: Printer still displays

Hi:

Sometimes HP printers are finicky about cartridge installs. Take a damp paper towel, and clean the contact strip on the back side of your cartridge, then dry it off. Gently clean the contacts in the printer cartridge stall, with an old toothbrush....Gently!
Repeat till you get the cartridge to get recognized!

Posted on Nov 24, 2009

  • 1584 Answers

SOURCE: Printer says to insert black print cartridge in right stall

Refer to printer manual as some of them require you to reset the software to accept new cartridge.

Manual here if you do not have one

http://www.retrevo.com/search/v2/jsp/mytrevo/myTrevo.jsp?page=man

Posted on Dec 03, 2009

  • 103 Answers

SOURCE: Keeps saying insert black print cartridge in right

Cartridge is faulty or printheads are gone bad

Posted on Jul 12, 2010

techman007
  • 1112 Answers

SOURCE: I put in a new

Hi:
Make sure you remove the protective film tape from the ink cartridge before installing them.

Posted on Apr 20, 2011

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HP printer all-in-one model2410xphotosnart keeps giving me the message to remove and check print cartridges which I have done and both are full. Will not stop blinking and when trying to print makes...


Welcome to Fixya

This means the the printer cannot determine which cartridge is causing the error. Make sure that you are using original HP cartridges.

Please see troubleshooting procedure below:
  1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
  2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
    • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
      1. Clean the color cartridge contacts. Click here to see how.
      2. Reinsert the color cartridge into the carriage and close the blue latch.
      3. Close the printer and wait 10 to 15 seconds.
      4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
    • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
      1. Reinsert the color cartridge.
      2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
      3. Clean the black or photo cartridge contacts.
      4. Reinsert the black or photo cartridge.
      5. Close the printer and wait 10 to 15 seconds.
      6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.
  3. If replacing cartridges fails to correct the problem, click the link at the top of this page to contact HP.
Thank you for using Fixya!

Apr 03, 2011 | HP Printers & Copiers

1 Answer

Printer says to insert black print cartridge in right stall


Refer to printer manual as some of them require you to reset the software to accept new cartridge.

Manual here if you do not have one

http://www.retrevo.com/search/v2/jsp/mytrevo/myTrevo.jsp?page=man

Dec 03, 2009 | HP Officejet 7210 All-In-One InkJet...

1 Answer

Photosmart C5280. Instructions on photo cartridge 348 say remove both black and colour cartridges, then install photo cartridge in right hand cartridge holder. Printer screen then tells me to install...


Your printer uses the following cartridges:

HP 74 - Black ink
HP 75 - Cyan, Magenta, and Yellow ink
HP 99 - Photo Black, Light Cyan, and Light Magenta

You need Photo Black, Cyan, Magenta, Yellow, Light Cyan, and Light Magenta to print photos. To accomplish this you install the HP 99 photo cartridge where your HP 74 black cartridge usually goes and you keep the HP 75 color cartridge where it's at. I don't know why your printer told you to remove both cartridges, then reinstall the HP 75 color cartridge.

Oct 10, 2009 | HP Photosmart C5280 InkJet Printer

1 Answer

Query msge: Insert black or photoprint cartridge in right stall


REMOVE both cartriges then insert it again correctly in proper places

May 06, 2009 | HP Officejet 7210 All-In-One InkJet...

2 Answers

Hp psc2410xi


The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error. Solution This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.
  1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
  2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
    • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
      1. Clean the color cartridge contacts.
      2. Reinsert the color cartridge into the carriage and close the blue latch.
      3. Close the printer and wait 10 to 15 seconds.
      4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
    OR
    • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
      1. Reinsert the color cartridge.
      2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
      3. Clean the black or photo cartridge contacts.
      4. Reinsert the black or photo cartridge.
      5. Close the printer and wait 10 to 15 seconds.
      6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.

  1. Remove and then reinsert the cartridge indicated in the error message.
  2. If the error is still displayed, clean the contacts.
    1. If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
    1. Remove both cartridges, lower the latches, and close the printer access door.
    2. Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
    3. Turn the printer back on by pressing the On button.
    4. When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
    1. If neither of the steps above fixed the problem, either the cartridge or the printer is faulty

    Aug 12, 2008 | HP LaserJet 5L Printer

    1 Answer

    HP PSC 1300 All in one Printer


    Replacing the print cartridgesgtabtop.gif
    1. Turn on the HP PSC and lower the print-carriage access door.
      The print carriage will move into the access area. Figure 1: Opening the print-carriage access door
      c00034850.jpg
    2. After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of the slot.
        NOTE: The black cartridge is on the right side of the print carriage.
      Figure 2: Removing the print cartridge
      c00034851.jpg
        NOTE: It is normal to see ink buildup in the print cartridge slots.

    3. Remove the new print cartridge from the packaging and gently remove the plastic tape by using the pink pull tab.
        CAUTION: Do not touch the copper contacts or ink nozzles. Install the cartridge immediately upon removing the tape to prevent ink from drying in the nozzles.
      Figure 3: Removing the plastic tape
      c00034852.jpg
    4. Push the new print cartridge into the appropriate slot at a slight angle, until it clicks into place.
        CAUTION: Do not attempt to push the cartridge straight into the slot. It must slide in at a slight angle.
      Figure 4: Inserting the print cartridge
      c00034853.jpg
    5. Close the print-carriage access door.


    Using a photo print cartridgegtabtop.gif To use the photo print cartridge, remove the black print cartridge and insert the photo print cartridge in its place.
    The photo print cartridge can be purchased separately and will optimize the quality of printed photos.
    With the tri-color print cartridge and photo print cartridge installed, you have a six-ink system, which provides enhanced quality photos. For printing regular text documents, use the black print cartridge.
    Use a print cartridge protector to keep either print cartridge secure when it is not being used. Figure 5: Storing the print cartridge
    c00034854.jpg 1 - Inserting the print cartridge
    2 - Removing the print cartridge

    Aligning the print cartridgesgtabtop.gif After installing or replacing a print cartridge, the HP PSC will automatically print a cartridge alignment page.
    1. Place the alignment page face down on the left front corner of the glass with the top of the page facing the left side.
    2. Press Scan .
      The HP PSC will align the print cartridges. During the alignment the button LED will blink until the alignment is complete.

    Aug 04, 2008 | HP PSC 1350 All-In-One Thermal Printer

    1 Answer

    Print Cartridge in Right Stall not Supported.


    print cartridge colour ink is not workink fix with hp print

    May 19, 2008 | HP PhotoSmart C4180 All-in-One Color...

    1 Answer

    Black and color cartridges


    have one black and one color cartridge in my printer but it keeps giving me an error message:

    Oct 14, 2007 | HP Officejet 7210 All-In-One InkJet...

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