Question about Fellowes Powershred 320C Shredder

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Fellowes P400C shredder

It will work in reverse and goes on in forward but sounds rather rough and won't take paper. Sounds like out of alignment.

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Actually this is more than likely a broken gear. Unfortunately we no longer have any replacement parts for this machine.

Posted on Feb 22, 2008


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Shredder will go on reverse but not forward

I have one like the one pictured. UNPLUG THE UNIT, USE GLOVES THE WHEELS ARE SHARP. Take another look at the underside see if the old paper is compacted if so, use an ice pick to pry the paper loose but be careful. Another item you will see 7 holes those are screws. Use a phillips and remove the screws to expose the working parts. Look for paper jams etc. move the wheels by hand, add a little WE40 or lite oil. Hope this helps.

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Shredder will not take paper to shred. Will only operate in reverse.

look inside entry for paper and find the sensor switch. Make sure it is free and not bound up. If so unplug and clean out. GL

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Sounds like a bad or dirty switch you can try to clean it with alcohol ( the switch that gets activated by the paper)

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Clean the upper and lower sensors with a cotton swab moistened with rubbing alcohol.

I’m happy to help further over the phone at

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P400c-2 fellowes shredder only runs in reverse no power in forward. everything mechanical is working fine.

I just had the same problem. I called the 800 # they asked for proof of purchase to replace if 1 year old. I did not have it so...... I took it apart ------ unpluged ! Only to find all gears are fine, service dept. said gears cause this problem, not so with mine. Remove top by pulling of base remove 6 screws on under side, played with the switch inside a bit and, it now works, do not know how long but for know it does. My opinion is the relay gets dirty, and you cannot clean it without talking whole thing apart.

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Sounds like the internal gears or drive shafts are either broken, or out of alignment. Not exactly something that can be easily fixed usually. Hopefully, it's still under warranty?

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