Question about Hotpoint Aquarius WD63 Front Load Washer/Dryer

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Washer won't agitate for wash or spine for spin cycle, only 5yrs old

Hi,
I have a 5 year old Roper washing machine. A couple of days ago, it would not spin in the spin cycle. Now it won't agitate in the wash cycle. So it only fills with water and empties the water. When it is in the wash and spin cycles, you can here a hum. Please help. We are pretty good DIYers so we would rather handle this ourselves if it is a quick fix. Thanks

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Hello Friend, Your solution is very simple. You need to replace the motor coupler. It's easy to replace the motor coupler on your machine. First, remove the two screws that hold control panel in place and tilt back exposing the two metal clips that hold the cabinet in place. You will see some wires plugged into the cabinet, just unplug them. There are two clips, one on each side. Just pop these clips off and lift cabinet slightly from back and tilt forward. At this point you will be able to completely remove the cabinet. Once you have cabinet removed just set it aside. Now, just lay the washer on it's back. At this point you will see the water pump, motor, and transmission. Remove the pump by snapping off the two spring clips. The pump will slide right off the motor shaft. Now, remove the two screws that hold the two spring clips attached to motor. Unplug all the wires etc. and then snap the metal clips off motor. Lift motor straight up, it should slide right off. Now you will see the motor coupler. Half of the coupler is on the transmission shaft and the other half is on the motor shaft. There is a rubber center connector ring that connects the two together. Just remove the old coupler pieces by prying under them with slotted screwdriver and replace with new ones. Re-assymble the washer and the problem you are encountering should be solved. Happy to help, Tim.

Posted on Jun 26, 2009

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