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THE PRINTER WAS NOT WORKING WHEN PRINT WAS SELECTED. i CHECKED THE PRINTERS BLACK AND COLOR AND TOOK THEM TO THE STORE TO MAKE SURE THEY WERE GOOD AND FULL. nOW THE PRINTER FLASHES ORANGE EVERY THREE TIMES AGAINST THE GREEN. yOU TOLD ME UNHOOK THE MONITOR FROM THE PRINTER AND THEN TURN IT OFF. tHEN YOU DISAPEARED AND i AM STUCK. pLEASE FINISH THIS OR i WILL NOT BE CHARGED.....

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  • 1,879 Answers

Hi - we got disconnected (accidentally ended the chat session?)

for the light pattern that you have here are the related issues:

paper jams , obstructions , cover error

Canon's recommendation:

Resetting the Printer By resetting the printer'spower, the print bufferis cleared and certain sensors are reset. Ifthere is invalid data inthe buffer, or sensors are stuck in aparticular mode; errors may occur.Follow these steps to reset the printer:

  1. Turn the printer off with the Power button (if available).

  2. Disconnect the data cable from the printer (not applicable to WiFi, Bluetooth or Infrared) .

  3. Unplugthe printer's power cord for approximately 10minutes, and then plug itback in. If troubleshooting a communicationissue, reconnect the datacable (not applicable to WiFi, Bluetooth orInfrared).

  4. Turn the printer back on.
Note:Ifresetting the printer does not work, please attempt any othersolutionsthat appeared in your search results.If this is a hardwareerror on theprinter, the printer may need to be repaired.


Issue: Alarm / Power light flashes orange 3 times consecutively (Paper Jam Error / Cover Error)
Solution: The iP1700 may require repair

Unfortunately,the issue you describe seems to indicate that yourproduct may requirerepair service. If you feel your product mightrequire service, aTechnical Support Representative will be happy toanswer any questionsyou may have and explain the service optionsavailable to you. You cancontact us through the email link or phonenumbers listed below.
  • Obtain Support by Email

  • Fortoll-free technical support, please call 1 (800)828-4040 duringregular business hours (currently Monday-Friday 10:00a.m. - 10:00 p.m.EST, excluding holidays).

  • Toll-free TDD Support Line for the Hearing Impaired is available Monday - Saturday (excluding holidays) at 1-866-251-3752

  • Technical Support is available for Customers in Canada at 1-800-OK-CANON
The InstantExchange Warranty Program is available:
(1) only for certain printer, facsimile, multifunction, and scanner models;
(2) during the express limited warranty period for such products; and
(3) only in the continental United States, Alaska and Hawaii.
Sowe may better assist you, please make sure that you can accessyourCanon product and have the following information available whenyoucall:
  • Product model name and serial number.
  • Computer's operating system; for example Windows XP.
  • Message displayed when the problem occurred.
  • Steps you've already done to try to solve the problem.
For information regarding the Canon U.S.A., Inc. Limited Warranty, please click here.
Welook forward to helping you rectify the issue you are experiencingandare always available to provide any assistance you may need.

Posted on Nov 06, 2008

  • monk3ybidzness
    monk3ybidzness Nov 06, 2008

    FYI - on my screen it displayed CHAT SESSION ENDED - I am too technical too accidentally click the End Chat Session button.

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1 Answer

My dell printer 1320c The black print comes out faded, the rest are fine


Howdy there! it is possible that the ink is clogged. take a cottonball and dab it is alcohol and then apply it to the black ink cartridge. If this is not working, also clean the printer well where the ink goes into the printer. if still a challenge, you can check to make sure the black is turned onto full color black. From file menu, click print, then advanced, make sure that everyday printing is welected, then choose the color tab and make sure that grayscale is not selected, if so, click on color and black. please let me know if this does not work, pleasure to assist tonight..... Guy

Oct 16, 2010 | Dell 1320c Laser Printer

1 Answer

While printing in grayscale mode it is using color cartridges. It should use onli main black 520.


Open the printer "print options" or "Print Settings" and select the "Black ink only". I am not very sure about your model, but when you carefully check, you'll see "print in color" "Print in greyscale" it should be somewhere below the "print in greyscale". Hope this helps. Good luck. Thanks for using FixYa.

May 30, 2010 | Canon PIXMA MP830 All-In-One InkJet...

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Is there any way to get my printer to print only black copies without having to buy the new color print cartridge


Go to the printer settings - Preferences- color tab - and select Grayscale in the color selection.

Once this is done, try print a color text and see if it comes in a gray scale. This will work.

To give you a tip on this.... understand that this printer has a black ink cartridge and a tri-color cartridge. When we select grayscale, only black cartridge would be used.

Good Luck.

Mar 15, 2010 | HP PhotoSmart C4180 All-in-One Color...

1 Answer

Trying to print from microsoft word . Keeps printing in black. Color cartriges 75% full. What am I doing wrong?


  • Go through the Print menu (from Microsoft Word)
  • On the Print Dialog screen, select Properties
  • Click on the Color Tab
  • Make sure Color button is selected (not Black or Grayscale)
  • Press OK
When color is selected, the printer will print Black as well.
If Black is selected. the printer will not print color.
Hope this will work for you.
If this answer is helpful, please give a rating.
luciana44

Dec 13, 2009 | Brother MFC 240C All-In-One InkJet Printer

1 Answer

Brandnew printer nwill not print colour


Hi super_um

Assuming you have already checked the color cartridge and ink

Type something in color and try to print
Do not use the Printer Icon, instead go through the menu bar and select print
On the the print dialog screen, click on the properties,
Under color: options: you will have options like the following:
Print in color
Print in B&W
Print in grayscale
(Depending on the Brand of the printer, the wording may be different)

Make sure you select "print in color" option and leave it like that always. On the other hand, if you select black, all the different colors will be printed in black or gray.
Hope this will work for you
Good luck
luciana44

Sep 20, 2009 | Kodak ESP 3 Multifunction Printer/ Copier/...

1 Answer

Word/Excel/Notepad docs will not print in black ink, will print in all other colors (incl those that require black ink) and everything else not Office product will print in black--new problem


Hi katethecat,

It is the Setup in your software.

First of all check this:
Go to CONTOL PANEL-> Printers-> select your printer if there are more than one listed.
Right Click on the name of the printer
Left click for the following:
Printing Preferences-.> color
Make sure the Color is selected and not the black or grayscale.
Click Ok
Exit from the menu
When you choose the color option it prints color & black
If you choose the black option, it prints everything in black.
Some software overrides it.
Please go into Word, Excel, Notepad etc and check the Printer Preferences are set to color not black.
Hope this will work for you.
Please give a rating.

Cheers
luciana44

Sep 08, 2009 | Microsoft Windows XP Home Edition

1 Answer

Will not print in Black


Check the Print in Grayscale setting If the self test page printed Black, the ink cartridges are okay, and the ink levels are well above empty, the printer software has probably been set to print in color. Follow the steps below to check this setting:
  1. In the software application you are trying to print from, click File , then Print . The Print dialog opens.
  2. Make sure your printer is selected, then click Preferences . The printer Preferences dialog opens.
  3. Select the Color tab, then make sure that Print in grayscale is selected.
  4. Try the print job to see if this step resolved the issue.
And also follow the steps given below to change the setting in printers and faxes preferences.
  1. Click on Start, Open Control panel
  2. Double-click on printer and faxes
  3. Right-click on printer Icon and select properties or preferences.
  4. Now in preferences box check whether printing in black is enabled.
Now try to print a document from Word.

May 15, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Printing black and white photos from digitally taken colour photos


Hi Pat,

First you will have to check the Nozzle of your printer. To do this, press the setup button and select Nozzle Check. Use a plain paper to do this. Press Ok after that. It will print out a pattern for each color. Make sure that the lines are connected to each other specially for black since that you are printing a black and white photo. Lines going across is on a stair case pattern and should be connected to each other. Proceed with cleaning cycle if needed.

You can do a cleaning cycle using your printer of the computer. You can skip this if you have a good Nozzle check.

Using printer:
Press setup then select head cleaning.

Using computer.
Go to utility of the printer and find maintenance. Click on the head cleaning button.

Once that the nozzle are fine, you can now try printing. I strongly suggest that you use other application first instead of Adobe Photoshop. Since that Photoshop uses color management, it can be that the settings are incorrect. Save first the picture that you opened in Photoshop. You can save it on your desktop to easily locate the file. Make sure that the file is in jpeg format. Now to isolate the issue if it is cause by a software or not, try the standard application for your O.S.

Smaple Application:
Windows O.S. : Windows Picture and Fa Viewer
- right click on the file and select open with.
- select windows picture and fax viewer.
- folow the on screen instuctions.
Note: If you are now on the window on what pinter to use. Make sure that you set the option for printers under preferences to print in gray scale or black only. Select also the correct paper type.
- Proceed with printing.

Mac OSX: Preview or Iphoto
- open the picture under one of the application.
- click file then print.
- Make sure printer is selected.
- underneath the print option, you will have to go to print setting.
- find the option that says color then select black.
- select the appropriate settings for paper.
- the click on print.

Now see if it did print out corectly. If it did, it means that the appplication is the one causing this. If you are familiar with the color manage features of the application Photoshop. Let Photoshop handles the color. After getting to the widow what printer to use, to the the preferences of the printer and select the correct paper type. You will have to find the color management of the printer.

For Windows, It under the advance option under the main tab. Select off no color adjustment.
For Mac instead of going to print setting, find color manage and turn it off. Select off no color adjustment.

Then try printing.

Regarding your other question, If the printer is producing excess inks on your print out when ot comes to black printing and color printing, that pad needs replacement.






Aug 15, 2008 | Epson Stylus Photo RX700 All-In-One InkJet...

3 Answers

Printer will not print black ink


Hi please try these steps:::

Right-click the printer icon, and then select 'Properties'.
2. Click the 'Maintenance' tab, and then click 'Deep Cleaning'.

maintdeep.jpg

3. Select 'All Colors', 'Black' or 'Color' for the print head to be cleaned.

allcolorsorblack.jpg



4. Read the message displayed, and then click 'OK'. The power lamp blinks and print head deep cleaning starts. (Do not perform any other operations until print head deep cleaning is complete. Print head deep cleaning takes about 1 minute.)

IF ABOVE STEPS DOESN'T WORK TRY THESE STEPS BELOW

Check ink tank vent hole The ink tank requires air to flow through it so ink can move from the reservoir to the print heads.

  1. Confirm there is no orange tape across the top of the ink tank

  2. If the orange tape is as shown in Figure (1), it is properly removed.

    ink_tank_tape.jpg

    *BCI-3's shown in this example.

  3. If the orange tape is as shown in Figure (2), remove the remaining tape to the level shown in Figure (1).

  4. Make sure each ink tank is snapped into the printer.

    IF THESE STEPS DIDNOT WORK THEN YOUR PRINTER NEEDS REPAIR(You might need to change the printer head.)

Jun 09, 2008 | Canon i850 InkJet Photo Printer

3 Answers

Samsung Printing Trouble


make sure that when you go to print under propertys choose color tab and then color

Apr 07, 2008 | Samsung CLP 300 Laser Printer

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