I intalled a new color ink cartridge and the colors look like a picture negative
Hello ocalvin,
You need to clean the printhead of the printer to solve that issue. Because everytime you print, excessive inks are going to the printhead that's the reason why it's clogging the system up. That's because Kodak printers is using "pigments" as inks that's why Kodak printers are producing high quality prints unlike other printers - a photo printed from kodak could actually last for about 100 years. Now back to your issue, you need to clean the printhead from the printer but not manually. You could clean it by going to the software of the printer namely the KODAK HOME CENTER SOFTWARE. You need to click the "?" mark icon on the upper right corner of the software window then under the General Links select Maintenance then choose Clean Printhead. Do it at least twice and then try making prints. If that still doesn't work try calling Kodak Technical Support Representative: 1-800-421-6699
I hope I have been some of help.
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Manual cleaning of the print head did resolve the problem.
Thank you.
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