Question about Office Equipment & Supplies
Try to clean the scanner glass with a dry cloth...
Try scanning afterwards...if the same issue occurs...
Try to uninstall and reinstall the scanner from your computer..
If you have windows...
Go to add or remove programs and uninstall "epson scan"
Posted on Apr 10, 2008
I had the same problem with a new Canon MP970. Printed ok, but couldn't communicate with the scanner - error 2,155,0.
Canon phone support didn't help, and suggested it was a firewall problem. I uninstalled, and re-installed, turning off firewall, virus software, and everything. No luck. Tried several USB cables, no luck.
Then I uninstalled again - as well as a couple of old drivers and software associated with two now deceased printer/scanners.
This time I plugged the (same) USB in and turned on the device, using Windows' own hardware install wizard.
Now it works fine (at least for now... touch wood).
So - the problem might be either conflict with other printer/scanner devices installed, or with Canon's installation software.
Posted on Aug 02, 2008
this all in one comes with software, when you bush that button it sends a signal to the PC which should open it up and scan..
this is a link to lexmark, after you have selected the proper operating system select the software, and install
Posted on Oct 24, 2008
Alot of the X3350 all in ones have there scanners go bad if you still have a warranty for this printer then call Lexmark if not then you can go out and buy one for like $85.
Posted on Apr 28, 2009
The Vista drivers available on the Lexmark website do not contain the All-In-One Center. They are minimum drivers. Although the scan drivers are shipped with the web package, they cannot be used by the All-In-One Center since it is not included. Please use Windows Scanners and Cameras or Photo Gallery for Scanning.
Posted on May 19, 2009
Tips for a great answer:
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