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The lights on the printer keep on blinking and I have cleaned the cartridges and have reset them. I also had them checked for ink and they are full. The orange light blinks three times and then stops. I have disconnted all the ports and then replugged them in. Still no priinter use.

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Hi - we got disconnected (accidentally ended the chat session?)

for the light pattern that you have here are the related issues:

paper jams , obstructions , cover error

Canon's recommendation:

Resetting the Printer By resetting the printer'spower, the print buffer is cleared and certain sensors are reset. Ifthere is invalid data in the buffer, or sensors are stuck in aparticular mode; errors may occur. Follow these steps to reset the printer:

  1. Turn the printer off with the Power button (if available).

  2. Disconnect the data cable from the printer (not applicable to WiFi, Bluetooth or Infrared) .

  3. Unplugthe printer's power cord for approximately 10 minutes, and then plug itback in. If troubleshooting a communication issue, reconnect the datacable (not applicable to WiFi, Bluetooth or Infrared).

  4. Turn the printer back on.
Note:If resetting the printer does not work, please attempt any othersolutions that appeared in your search results.If this is a hardwareerror on the printer, the printer may need to be repaired.


Issue: Alarm / Power light flashes orange 3 times consecutively (Paper Jam Error / Cover Error)
Solution: The iP1700 may require repair

Unfortunately,the issue you describe seems to indicate that your product may requirerepair service. If you feel your product might require service, aTechnical Support Representative will be happy to answer any questionsyou may have and explain the service options available to you. You cancontact us through the email link or phone numbers listed below.
  • Obtain Support by Email

  • Fortoll-free technical support, please call 1 (800) 828-4040 duringregular business hours (currently Monday-Friday 10:00 a.m. - 10:00 p.m.EST, excluding holidays).

  • Toll-free TDD Support Line for the Hearing Impaired is available Monday - Saturday (excluding holidays) at 1-866-251-3752

  • Technical Support is available for Customers in Canada at 1-800-OK-CANON
The InstantExchange Warranty Program is available:
(1) only for certain printer, facsimile, multifunction, and scanner models;
(2) during the express limited warranty period for such products; and
(3) only in the continental United States, Alaska and Hawaii.
Sowe may better assist you, please make sure that you can access yourCanon product and have the following information available when youcall:
  • Product model name and serial number.
  • Computer's operating system; for example Windows XP.
  • Message displayed when the problem occurred.
  • Steps you've already done to try to solve the problem.
For information regarding the Canon U.S.A., Inc. Limited Warranty, please click here.
Welook forward to helping you rectify the issue you are experiencing andare always available to provide any assistance you may need.

Posted on Nov 06, 2008

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Clear any paper or carriage path obstructions
With the product turned on, open the print cartridge access door. The print carriage might try to move into the access area. If so, allow it to move to that position.
Without turning off the product, unplug the power cord from the back of the product. Unplug the power cord from the power source. The power cord must be unplugged to allow the parts to be moved by hand and to reset the paper feed mechanism, without the risk of an electrical shock.
Looking in through either the print cartridge access door or the output paper tray, make sure the print cartridges are locked into the carriage and have not come loose. Also, make sure that there are no obstructions under or around the carriage to block it from moving.
Make sure the print carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right. Clear any obstructions found. You may have to reach through the output paper tray to access the print carriage.
Close the print cartridge access door and plug the power cord back to the back of the product. Plug the power cord into the power source.
Press the On button to turn on the product.
Plug the product directly into a wall outlet Follow these steps to make sure that the product is correctly connected to a suitable power source.
Remove the power cord from any power strips or surge suppressors, and plug it directly into a grounded wall outlet.
Perform a partial reset A partial reset will return user settings to factory defaults. On some models, language and country/region settings are also reset. Perform a partial reset of the product by following the instructions below.
Unplug the power cord from the unit.
Reconnect the power cord into the unit.
When the lights begin to flash, press and hold the On/Resume buttons.
Try the print job again to see if this step resolved the issue.
If the issue is resolved , you do not need to continue with the rest of the instructions on this page.
If the issue is not resolved , continue to the next step.
Remove and re-install the print cartridges Improper placement or installation of the product's print cartridges can cause the product to indicate a carriage stall error condition. Ensure correct installation of the print cartridges by following the instructions below.
With the printer plugged in and turned on, open the cartridge access door (see the illustration). After a moment, the print carriage should come to the center. The print cartridge carriage is the plastic part that holds the print cartridges. When the carriage is at the center of the access area, unplug the printer.
Remove the cartridges from the carriage and check them for damage. Check for obstructions under and around the carriage. Replace any damaged cartridges.
Reinstall the print cartridges.
Try the print job again to see if this step resolved the issue.
Service the printer If you have completed all the steps listed above and are still experiencing a problem, service the product.

Posted on Nov 06, 2008

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