Question about Samsung Office Equipment & Supplies

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I have just purchased a Samsung all-in-one. SCX4828FN. I have assembled it myself but have the following problems. 1) It only prints in black. 2) I can't open it to view and change the toner cartridges. 2) I have poor vision and am unable to read the User's Guide on the CD. Can I get a hard copy from your firm? Thank you for your help. Betty

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If you have warranty time bettrer u call service center

Posted on Nov 16, 2008

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Reinstall the drivers first and check whether it works. 

Posted on Nov 16, 2008

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Mam try to to install the driver correctly and be sure you insert the USB cable. Try to print on some software like MS word with pictures and includes colors with it. If still problem persist then it has a warranty to use because that is a new one. Maybe it has a factory defect and it should replace with a good one or stable. Installing printers is not that hard. just insert cables follow the procedures of downloading and you will be ready to go and print. hope that helps Ma'm!

thank you for using fixya
CHARCOIS

Posted on Nov 06, 2008

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You need to set printer properties for color printing as it is new printer and should not be have any problem or defect.

User Manual would be in pdf format and its text size can be increased. This option is available in Acrobat Reader.

Posted on Nov 06, 2008

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We dont provide any hard copies for user guide .

But we do provide links to download manual .

You need to have a check over toner .

Did you take test copy after assembling the printer.

Posted on Nov 06, 2008

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Hi


First check whether cartridge properly placed..


U can download the user guide from the company website itself..


thank you

Posted on Nov 06, 2008

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Canon MX882 won't print. I put in new ink cartridges, cleaned the print head, shut the printer off and turned it back on. Nothing worked. I'm about to throw it out and buy a new printer. Any suggestions...


Regarding your recent inquiry about the Canon MX882 poor print quality/lack of printing performance, it sounds like the semi-permanent PRINTHEAD* is either clogged (from dried ink), has an electrical connection issue or has reached END-OF-LIFE*. To help determine which is causing the error condition, please perform the following steps (if you have already performed a step, please continue to the next step in the order shown):


Canon Cartridge Troubleshooting: http://inkjet411.com/?page_id=1537
(Review all steps below prior to beginning - ensure nothing has been overlooked)

1. Go into the printer's maintenance/tools menu and print a print quality test (i.e. heading cleaning, nozzle test or similar) to help identify which color (of number of colors) is impacted.

NOTE: To help determine which color has run out, use the following suggestions in sequence until you are able to identify the empty color: 1) Generate a Print Quality Test Page from your printer control panel; a faded color band indicates empty. 2) To distinguish between a black and photo black cartridge, print a text document and/or a photo. Faded black in a text document indicates the black cartridge is empty; faded black in a photo indicates the photo black cartridge is empty. 3) To distinguish between cyan, yellow, and magenta click here: http://inkjet411.com/?page_id=146 A faded or missing color band indicates empty.

2. At the printer's control panel under the 'Maintenance' or 'Tools' menu, activate a 'CLEANING' or 'HEAD CLEANING' to prime the ink system. Then Run the Inkjet411 'Ink Recovery Test Print' from our Test Prints page to verify all colors are firing properly (all printers also provide some form of a Self Test page): http://inkjet411.com/?page_id=146

3. Check your user's manual to see if there are any procedures on cleaning the service station/capping station assembly (this is where the carriage/cartridges 'park' when not in use). A dirty service station can cause all kinds of improper color output problems (assuming the printhead is working correctly of course). NOTE: May not be applicable for your model depending on the printer design.

4. The Ink Absorber, if applicable depending on print model, may also be full which could also cause printing related issues (typically an error code will be displayed when the ink absorber is full)...here is a customer/yahoo response on this particular issue: http://answers.yahoo.com/question/index?qid=20130523085451AAE1TqW

5. Refer to our print quality support page to ensure other variables are not causing the issue such as printer driver settings or operating system device conflict, etc: http://inkjet411.com/?page_id=1432

6. If this does not remedy the problem, then one or more of the ink ports may be dry within the PRINTHEAD assembly (the ink cartridges physically connect to this electronic assembly). We suggest you either remove the printhead and perform a hot water flush for 2 minutes (in a sink) or using an eye-dropper, or similar, drip 5-10 milliliters (i.e. 1-2 teaspoons) of distilled water into the respective color ink port to help saturate the foam. http://inkjet411.com/?page_id=2804

7. Reinstall ink cartridges and retest.

8. If all ink cartridges are printing normally then the problem may the printer driver (i.e. file conversion issue); if one or more of the colors remain missing (...on internal test print) then we suggest you return to your retail refiller (i.e. Costco) and request to have the cyan/black (or more) ink cartridges weighed and checked. They should also ensure the smart chips are properly reset.

9. If the problem persists with full ink cartridges, then the PRINTHEAD* is likely clogged or electrically damaged - see below.

-Thank you

-----------------------------------------------------------------------------------------------
Inkjet411 Suggested PRINTHEAD Cleaning Procedures - ADVANCED RECOVERY RESOLUTIONS ONLY

1.Canon Printhead Warm-Water Flush Procedure: http://inkjet411.com/?page_id=2804

3rd party PRINTHEAD CLEANING solutions (for additional reference only):
http://www.youtube.com/watch?v=FL8QaFVwsEs (Canon)
http://www.youtube.com/watch?v=ZheZf-vdho8 (Canon Printhead removal / water flush)

2.If the problem persists, then you may have a damaged PRINTHEAD (worst case scenario), unrelated to the refilled cartridges. The printhead is a separate electronic assembly (which the cartridges are installed into) and is responsible for firing the ink drops onto the paper. Over time and based on usage this assembly will eventually fail (typically lasts ~4,000 to 5000 printed pages on avg). Refer to video on how the PRINTHEAD functions: http://inkjet411.com/?page_id=2054

A replacement PRINTHEAD can normally be purchased from Canon.com (genuine part) or from Alibaba.com (aftermarket part).

----
PRINTHEAD TECHNICAL NOTES:
http://inkjet411.com/?page_id=2934

IIT (individual ink tank-based) printer models have an electronic PRINTHEAD within the base of the carriage assembly (responsible for pulling ink from the 4, 5 or 6 ink cartridges and then firing the ink droplets onto the paper) - these will eventually fail depending on print usage type and printer duty cycle (i.e. rated for approximately 10,000 printed pages over life, but the consumer average is typically closer ~4,000-5,000 thruput pages). The printhead is replaceable and can be ordered directly from the manufacturer or www.Amazon.com . For information on how the PRINTHEAD functions, please watch the following video: http://inkjet411.com/?page_id=2054

Typically the printhead should not reach it's end-of-life until after a minimum of 8 or more complete sets of cartridge changes. While some printheads may last 10,000+ pages others may only last 2000 pages, actual results will vary. The printhead will eventually fail in time due to an internal micro-electronics failure, due to the following leading factors: general customer print usage and printer care, printer duty cycle (i.e. # pages printed per month), printing frequency (i.e. time between each print job), print mode (i.e. draft vs. normal) and content printed (i.e. photos vs plain pages) and color mode (black and white only vs. color/greyscale printing).

Paper types used (i.e. plain paper, photo papers & matte/heavy bond papers) and paper edge curl (i.e. duration in printer and/or exposure to low relative humidity) can also quickly lead to premature printhead failures due to physical 'head strikes' of the paper edges making repeated contact with the printhead nozzle plate surfaces.
----

CAUTION: the use of compatible/clone cartridges (i.e. sold thru the internet from overseas) are known to be problematic and may cause printer errors and permanent PRINTHEAD damage. We do NOT suggest refilling these types of ink cartridges.....refilling of original/genuine ink cartridges is only suggested!

Canon BCI-3e Ink Refilling Services & Additional Cautions:http://www.youtube.com/watch?v=UvnrAsG2DIk
Canon BCI-6 Ink Refilling Services & Additional Cautions:http://www.youtube.com/watch?v=N1dQuuJQYuo
Canon PGI-5/CL-8 Ink Refilling Services & Additional Cautions:http://www.youtube.com/watch?v=4SSnu4XhWG0
Canon 220/221 Ink Refilling Services & Additional Cautions:http://www.youtube.com/watch?v=YvXiiKVNVf8
Canon 225/226 Ink Refilling Services & Additional Cautions:http://www.youtube.com/watch?v=t1QDEDRZapY
Canon 250/251 Ink Refilling Services & Additional Cautions:http://www.youtube.com/watch?v=JJHUtt8M6Vw
---

Please advise if the above suggestions do not help remedy the current issue. For any additional questions please contact us directly: Inkjet411help@gmail.com

If you ever need to purchase a new Canon ink cartridge(s) and are trying to cut costs, we suggest you try a remanufactured ink cartridge from http://www.inkplicity.com/ as their ink cartridges typically have the lowest cost in the USA, have a high reliability rating, come with a 1-year warranty and provide free shipping for all orders above $20 (purchases available to USA residents only).

-Thank you







Feb 26, 2015 | Canon MX882 All-In-One InkJet Printer

1 Answer

How do you remove the printer head to clean it?


Regarding your recent inquiry about your MX892 poor print quality/lack of printing performance (or similar), it sounds like your PRINTHEAD is either clogged (from dried ink) or has reached END-OF-LIFE, to help determine which please perform the following steps (if you have already performed a step, please continue to the next step in the order shown):



Canon Cartridge Troubleshooting: http://inkjet411.com/?page_id=1537





1.Go into the printer\'s maintenance/tools menu and print a print quality test (i.e. heading cleaning, nozzle test or similar) to help identify which color (of number of colors) is impacted.



NOTE: To help determine which color has run out, use the following suggestions in sequence until you are able to identify the empty color:



1) Generate a Print Quality Test Page from your printer control panel; a faded color band indicates empty. 2) To distinguish between a black and photo black cartridge, print a text document and/or a photo. Faded black in a text document indicates the black cartridge is empty; faded black in a photo indicates the photo black cartridge is empty. 3) To distinguish between cyan, yellow, and magenta click here: http://inkjet411.com/?page_id=146 A faded or missing color band indicates empty.



2.At the printer\'s control panel under the \'Maintenance\' or \'Tools\' menu, activate a \'CLEANING\' or \'HEAD CLEANING\' to prime the ink system. Then Run the Inkjet411 \'Ink Recovery Test Print\' from our Test Prints page to verify all colors are firing properly (all printers also provide some form of a Self Test page): http://inkjet411.com/?page_id=146



3.Check your user\'s manual to see if there are any procedures on cleaning the service station/capping station assembly (this is where the carriage/cartridges \'park\' when not in use). A dirty service station can cause all kinds of improper color output problems (assuming the printhead is working correctly of course). NOTE: May not be applicable for your model depending on the printer design.



4.If this does not remedy the problem, then one or more of the ink ports may be dry within the PRINTHEAD assembly (the ink cartridges physically connect to this electronic assembly). We suggest you either remove the printhead and perform a hot water flush for 2 minutes (in a sink) or using an eye-dropper, or similar, drip 5-10 milliliters (i.e. 1-2 teaspoons) of distilled water into the respective color ink port to help saturate the foam. http://inkjet411.com/?page_id=2804



7.Reinstall ink cartridges and retest.



      Inkjet411 Suggested PRINTHEAD Cleaning Procedures:

      Canon Printhead Warm-Water Flush Procedure: http://inkjet411.com/?page_id=2804



      3rd party PRINTHEAD CLEANING solutions (for additional reference only):

      http://www.youtube.com/watch?v=FL8QaFVwsEs(Canon)

      http://www.youtube.com/watch?v=ZheZf-vdho8 (Canon Printhead removal / water flush)



      8.If the problem persists, then you may have a damaged PRINTHEAD (worst case scenario), unrelated to the refilled cartridges. The printhead is a separate electronic assembly (which the cartridges are installed into) and is responsible for firing the ink drops onto the paper. Over time and based on usage this assembly will eventually fail (typically lasts ~4,000 to 5000 printed pages on avg). Refer to video on how the PRINTHEAD functions: http://inkjet411.com/?page_id=2054


        ----

        PRINHEAD TECHNICAL NOTES:



        IIT (individual ink tank-based) printer models have an electronic PRINTHEAD within the base of the carriage assembly (responsible for pulling ink from the 4, 5 or 6 ink cartridges and then firing the ink droplets onto the paper) - these will eventually fail depending on print usage type and printer duty cycle (i.e. rated for approximately 10,000 printed pages over life, but the consumer average is typically closer ~4,000-5,000 thruput pages). The printhead is replaceable and can be ordered directly from the manufacturer or www.Amazon.com . For information on how the PRINTHEAD functions, please watch the following video: http://inkjet411.com/?page_id=2054



        Typically the printhead should not reach it\'s end-of-life until after a minimum of 8 or more complete sets of cartridge changes. While some printheads may last 10,000+ pages others may only last 2000 pages, actual results will vary. The printhead will eventually fail in time due to an internal micro-electronics failure, due to the following leading factors: general customer print usage and printer care, printer duty cycle (i.e. # pages printed per month), printing frequency (i.e. time between each print job), print mode (i.e. draft vs. normal) and content printed (i.e. photos vs plain pages) and color mode (black and white only vs. color/greyscale printing).



        Paper types used (i.e. plain paper, photo papers & matte/heavy bond papers) and paper edge curl (i.e. duration in printer and/or exposure to low relative humidity) can also quickly lead to premature printhead failures due to physical \'head strikes\' of the paper edges making repeated contact with the printhead nozzle plate surfaces.



        ---

        For any additional questions please contact us directly: Inkjet411help@gmail.com



        NOTE: If you need to purchase a new ink cartridge(s), we suggest you try a remanufactured ink cartridge from http://www.inkplicity.com/ as their ink cartridges typically have the lowest cost in the USA and have a high reliability rating.



        -Thank you









Aug 15, 2014 | Cannon Office Equipment & Supplies

1 Answer

Will only print from manual feeder


Hi,
first you have any such hardware technician?
if the answer is positive, replaced the pick up roller and separation pad of paper tray.
if there is no hardware technician, take to repair center

Feb 04, 2014 | Samsung SCX4828FN AllInOne Laser Printer

1 Answer

Unit 11 laser polygon motor failure


Most likely, all the problems you are experiencing are being caused by a bad laser motor assembly. We can send you a motor assembly for the laser unit and you can change it out yourself, however, we will have to charge for the entire unit since it makes one laser unit worthless. You would save on shipping that way. Aligning the lasers is a little tricky, but doable. The manual can be downloaded at: www.lpscomputer.com/ec/Phaser_7700_Service_Manual.pdf
The parts can be ordered at: http://www.lpscomputer.com/p-3060-1-116-1110-00-laser-unit.aspx

Aug 12, 2008 | Xerox Phaser 7700 Laser Printer

9 Answers

Paper Jam


I have just SOLVED my CLP 300 printer paper jams by replacing the rubber band on the paper pick up roller. My old rubbber had worn flat and had dried out. I was lucky as Samsung had sent me one for an engineer to fit. However, being an engineer myself, I replaced it with instant success!

You could fix yours without replacing the band because all it needs is to be turned around to a non worn area. To get to it safely, unplug your printer from the mains supply and the USB cable. Remove the paper tray.

Open the front door and remove the imaging unit complete with toners. Now turn your Printer upside down and look for the rotating bar with a centre wheel and rubber band. The rubber band looks like it only goes half way around the wheel. This band is Clipped onto the wheel. With careful prising, you can unclip the rubber band. It's a bit tricky and tight but I have done it no probs. Perhaps being a techy myself has helped? Anyway, rotate the band around so that a fresh bit of rubber will be acting on the paper and refit. This is also tight and tricky, but can be done without dismantling the printer to replace the who bar.

The actual part that is unserviceable is the rubber on the Samsung MEA unit pick up roller. The part number is JC97-02647A

Now refit all the other stuff and test your printer. I have also got rid of the dreaded clicking too! But that's another story.

Hope this helps?

Oct 06, 2007 | Samsung CLP 300 Laser Printer

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