Question about Vtech 5.8GHz Cordless Phone with Digital Answering System

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I can't dial out from my handsets

My handsets won't allow us to dial out from the phones. We hear the dial tone but whenever we try to dial the number, it won't connect. It will just go right back to the dial tone. It isn't our phone lines, because we have another phone in the room that works perfectly fine. We've only had this vtech phone for a couple months. I've already tried disconnecting the battery and checking to see if its still on the dial tone and not pulse. Please help us with this problem and explain to me what it is that I need to do to make it work!! Thanks

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  • arace Nov 12, 2008

    My problem is the same as the one described. Except it will occasionally allow us to dial out or receive a call but there is a tremendous amount of static. This has been the case for about a week. The other phones in my home have no problems. Also, it has stopped generating the caller id display. The battery is not indicating a low charge and it and the wire appear to be fine.

  • Anonymous Nov 13, 2008

    I have the exact same problem. Was working fine and on my fifth dial out, it dials the number but then it goes back to the original dial tone. Continuously doing this now. I tried calling and that works fine. Not a problem with the phone lines.

  • SQ06 Dec 26, 2008

    My neighbor has the same problem as well, trying to find a solution for her...

  • rwade77 Feb 11, 2009

    Get the dial tone but can't dial out.

  • bdknox Feb 21, 2009

    Twice now, unplugging works but problem re-occurs. We have a wireless router could that be causing the problem?

  • Anonymous Mar 19, 2014

    when I try to use the phone I get a busy signal instead of a dial tone. When you try to call the vtech phone from another phone a message says that the person you are trying to reach is not accepting calls at this time.



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Monotary suggested the following and it seems to be working for now.
"Disconnect or unplug the power supply (the small black box that is plugged into the wall outlet) wait for 30 seconds and then plug it in again. Sometimes the power supply needs to reset itself."

Posted on Feb 11, 2009

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Here is something to try:

Disconnect or unplug the power supply (the small black box that is plugged into the wall outlet) wait for 30 seconds and then plug it in again. Sometimes the power supply needs to reset itself. It worked for me.



Posted on Jan 25, 2009


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