Question about HP Office Equipment & Supplies
Can you be more specific in ur problem?
Some general troubleshoots:
-Change Ink catridge
-Clean your print head
-Clean ur inkjet nozzle
Posted on Nov 06, 2008
SOURCE: Ink System Failure
I myself have not tried this, but apparently it came from HP.
HP Photosmart C5180 show ink system failure message
This was what I was told to do for my C5180. First they told me to do a power drain. This is done by pulling out the power cable and then holding the on/off button for a minute, then putting the power cable back in (this didn't work).
Then we did a master reset. Unplug the printer, then pressing the help and ok buttons simultaneously plug it back in. This sorted it. :)
Have to say it looked like this whole process used up shed loads of ink, so by the time I had finished I needed to replace 3 cartridges!
Posted on Apr 22, 2008
To resolve the issue, use the following steps.
Step one: Remove the cartridges
Make sure that the product is turned on and then disconnect the USB cable from the back of the product.
Open the product cover and remove the cartridges.
Close the cover and wait for a message to insert the cartridges to appear on the control panel display.
Disconnect the power cord from the back of the product.
Disconnect the power cord from the wall outlet and wait for one minute.
Step two: Reinstall the cartridges
Reconnect the power cord to the wall, reconnect the other end of the power cord to the product, and then turn on the product if it is not already on.
Open the product cover and reinstall the cartridges.
Close the cover and print a calibration page, if prompted.
Print a self test report to make sure that the product can print.
Reconnect the USB cable between the product and the computer.
Try to print a document from an application on the computer.
If the issue has not been resolved, contact HP to review these troubleshooting steps and evaluate if the product needs to be serviced.
Posted on Apr 11, 2009
SOURCE: Ink system failure
Try the following tricks:
Press and hold the “left arrow” key.
Press the “Setup” key and release both keys.
Display should say “Enter Special Key Combo”
Press and release the “Ok” button Press and release the right arrow button until the display says “System Configuration Menu”.
Press and release the “Ok” button.
Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
Press and release the “Ok” button.
Display should say “Hardware failure status: Clear.
Press Ok to clear”.
Press and release the “Ok” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
Press and release the “Cancel” button as many times as necessary, so that, either the “Welcome to
Photosmart Express” screen appears, or, the “Ink System Failure” screen appears.Please do not try to Print at this stage.
Using the Power Button, turn the unit Off and unplug the power cable from back of the printer and wall outlet.
Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer.
Turn the unit on. The printer may display message “Use only the power button to shut down the printer” followed
by “Press Ok to continue”. Press Ok. If the printer has already initialized, then go to the next step. If not, the printer will start the
“One time ink initialization process”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
To verify printer functionality print a Self Test Page. If Self Test prints, then printer is ready for use.
Good luck, Thanks for using FixYa.
Posted on Jun 03, 2010
SOURCE: cannot print
Try the following steps to remove HP Printer Error Code 0xc18a0001 :
1. Without turning off the printer, unplug the USB cable.
2. Remove the cartridges.
3. Wait until the message "Insert cartridge" appears.
4. Unplug the power cord.
5. Wait 60 seconds.
6. Reconnect the power cable. If the printer does not turn on automatically, press "On button".
7. Reinsert the cartridges and close the lid.
8. If the printer has a page of calibration accept.
9. Reconnect the USB cable and remake an impression.
10. If the problem persists, the machine must be repaired.
Posted on Jul 22, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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