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I have Hp office jet J4550 all in one the printer and scanner not functioning

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  • josehawk Apr 18, 2009

    message light come on say scanner failure I have tried recommend solutions and still no help tried tech support couldn't understand the tech no help

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If you are using Windows Vista to be able to use the scanner you have to go to start menu on desktop and go into the accessories then go to paint and you can scan from there, it is the default of Vista.

Posted on Nov 06, 2008

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