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MSN Hotmail has yet again changed format & "Look" making it difficult for the technicallyu challenged computer users like myself to find or access my contacts. I have several Questions who do I contact or call or email??? Thanks! ~ Appreciate ANY help you can offer! Thank you very much in advance!!! Leslee in Riverside CA

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To receive help with your Hotmail account, sign-in to your account and click the "Help" link in the upper right hand corner. Here you will find a list of our most recent customer questions and a comprehensive library of self-help articles. If you can’t find what you need using our Help system, you can submit a question using our support form and we'll respond to you within 24 hours.

Posted on Nov 06, 2008

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Posted on Jan 02, 2017

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I have forgotten my email address how do I find it


Important information can sometimes be sent to an old email address that you no longer use.

For instance, if you registered a domain name, a website hosting account, a PayPal, or eBay account with an old email address but forgot to update your account when you switched email providers, then messages sent by those sites will be overlooked.

Finding old email accounts is not that difficult, especially because email users tend to use the same user name, or variations of it, for all email accounts.

If you know, or have an idea of what the old user name was, then retrieving, or changing the password is simple, but each email server uses a different user name or password retrieval method.

Call your internet provider and tell them you have forgotten your email account.

Give them your name and account number, found on your monthly statement.
In some cases the Internet provider will want to email this information to you.

Be sure they send the information to the alternate email address which you can access.
You don't want them to send messages to the email address you can't currently access.

The internet provider will ask you the security question you selected when signing up for the account.

If you can't remember what you selected, then the customer service representative may ask for a user name, your address, or the telephone number under which you registered the account.

Reset the password with the customer service representative over the phone.
The representative will help you change the user name if needed and reset the password so you can access the account again.
Yahoo Email

Go to the Yahoo mail page which asks you for your Yahoo ID.

Click on "I can't access my account."

Make the appropriate selection from the choices.
If you choose "I can't remember my user ID" then Yahoo will have you answer the "secret questions" they asked when you signed up.

These questions will be something like: "What was your first car?" or "Who was your third grade teacher?" If you answer coincides with the answer you gave when you signed up for the account.

Yahoo will give you your user ID.

After recovering your user ID, click on "I can't access my account" again and select "I can't remember my password," then click next and you will be taken to a change password screen, where you can change your password.

Start using your old Yahoo email account.
MSN Hotmail Email

Go to the Hotmail, or the MSN ID page, where it asks for your user name and password
Enter your user ID.

Unfortunately, MSN requires you to remember the user ID.

Click on "I have forgotten password"

Choose whether you want your password mailed to you or changed.
Unless you have registered a secondary email, if you choose email then the password will be sent to the account you can't access.

If you want to change password then you will be asked the security questions you specified when you registered the account.

Questions are something similar to, "Mothers birth place?" You may also be asked for your zip code, or address.

Enter a new password.

Enter anew password when the MSN ID page loads again and access your old email account.
Gmail Email

Access the Gmail ID page and click on "I can't access my account."

Choose the appropriate selection from the page that loads.
Options include, "I have forgotten my password" and "I have forgotten my user name."

If you select "I forgot user name," then click on "retrieve user name page," which you will see further down on the page.

Enter the alternate e-mail with which you registered the account.
The user name will be sent to that email.

Select "I have forgotten my password" If you know your user name then choose and click on "retrieve password" page.

Enter your user name on the page that comes up and then answer the confidential question that is asked.

Send password reset instructions to an alternate email and access your old Gmail email account.

Dec 26, 2013 | Computers & Internet

Tip

8 People can use the same MSN dial up account.


It's easy really. Want to have an entire family on dial up with just one bill?

All you have to do is purchase 20 dollar a month subscription to MSN unlimited access dial up. This will include an MSN 9 CD which you will need. With these software installed, filled up you secondary account slot with new users. Make sure @msn if it gives you the choice, hotmail email address will not work.

Connect to your local msn phone number and the other people you gave a secondary accounts to will be able to do the same, while you are connected. It's a sweet deal considering everyone is paying about 2 bucks a month for internet access, especially if you cannot get broadband. If you wanted to sell off the access to people you could actually make money by doing this... but i do not suggest it.

on Dec 14, 2009 | Computers & Internet

1 Answer

How do I restore my e-mail account?


Which email account there are many ?
gmail , yahoo , outlook express , hotmail , ........


Important information can sometimes be sent to an old email address that you no longer use.
For instance, if you registered a domain name, a website hosting account, a PayPal, or eBay account with an old email address but forgot to update your account when you switched email providers, then messages sent by those sites will be overlooked.
Finding old email accounts is not that difficult, especially because email users tend to use the same user name, or variations of it, for all email accounts.
If you know, or have an idea of what the old user name was, then retrieving, or changing the password is simple, but each email server uses a different user name or password retrieval method.

Call your internet provider and tell them you have forgotten your email account.
Give them your name and account number, found on your monthly statement.
In some cases the Internet provider will want to email this information to you.
Be sure they send the information to the alternate email address which you can access.
You don't want them to send messages to the email address you can't currently access.


The internet provider will ask you the security question you selected when signing up for the account. If you can't remember what you selected, then the customer service representative may ask for a user name, your address, or the telephone number under which you registered the account.


Reset the password with the customer service representative over the phone.
The representative will help you change the user name if needed and reset the password so you can access the account again.

Yahoo Email

Go to the Yahoo mail page which asks you for your Yahoo ID.


Click on "I can't access my account."


Make the appropriate selection from the choices.
If you choose "I can't remember my user ID" then Yahoo will have you answer the "secret questions" they asked when you signed up.
These questions will be something like: "What was your first car?" or "Who was your third grade teacher?" If you answer coincides with the answer you gave when you signed up for the account.
Yahoo will give you your user ID.


After recovering your user ID, click on "I can't access my account" again and select "I can't remember my password," then click next and you will be taken to a change password screen, where you can change your password.


Start using your old Yahoo email account.

MSN Hotmail Email

Go to the Hotmail, or the MSN ID page, where it asks for your user name and password
Enter your user ID.
Unfortunately, MSN requires you to remember the user ID.


Click on "I have forgotten password"


Choose whether you want your password mailed to you or changed.
Unless you have registered a secondary email, if you choose email then the password will be sent to the account you can't access.
If you want to change password then you will be asked the security questions you specified when you registered the account.
Questions are something similar to, "Mothers birth place?" You may also be asked for your zip code, or address.


Enter a new password.


Enter anew password when the MSN ID page loads again and access your old email account.

Gmail Email

Access the Gmail ID page and click on "I can't access my account."


Choose the appropriate selection from the page that loads.
Options include, "I have forgotten my password" and "I have forgotten my user name."
If you select "I forgot user name," then click on "retrieve user name page," which you will see further down on the page.
Enter the alternate e-mail with which you registered the account.
The user name will be sent to that email.


Select "I have forgotten my password" If you know your user name then choose and click on "retrieve password" page.


Enter your user name on the page that comes up and then answer the confidential question that is asked.

Send password reset instructions to an alternate email and access your old Gmail email account.

Jul 16, 2013 | Computers & Internet

2 Answers

Login to hotmail


Hi,
could you please tell me what OS is on your computer, your browser/aswell it's version, more details on the problem.

Apr 24, 2013 | Computers & Internet

1 Answer

Login to hotmail


Hotmail is a free email service provider operated by Microsoft.
Though Hotmail has existed since the early 1990s, changes made to the service may be preventing Hotmail from loading correctly on your computer.

Clear your Web browser's cookies and then restart your browser.
Enter your Web browser's "Options" utility and delete all cookies, then restart your browser, then try to load Hotmail again.
Cookies are files that store information on your computer.
Your Web browser constantly refers to the information as it loads websites.
If an error has been stored in a cookie, it is possible that this could prevent you from being able to log into Hotmail.
Go directly to the Windows Live website.
Though Hotmail addresses and the service itself still exists, Hotmail has existed under the "Windows Live" banner of products since 2007 with the release of Windows Vista.
If you're attempting to load Hotmail through Hotmail.com, your browser may be having a hard time redirecting you to the new site.
Go to the Windows Live website (see Link Below) directly and try to log in there.
http://login.live.com/
Type your user name correctly.
To log into your Hotmail account you are going to need to type your full user name followed by "@hotmail.com" into the "Windows Live ID" box on the site.
If you leave out the "@hotmail.com" part of your email address, Windows Live will be unable to log you into your Windows Live inbox.
Type your password correctly.
Hotmail account passwords are case sensitive, which means that capital letters are considered different from lowercase letters.
Make sure all letters that should be capitalized in your password are (and those that shouldn't be capitalized aren't), and then click "Sign In" to try to access your Hotmail account again.

Apr 24, 2013 | Computers & Internet

1 Answer

Can't log in to msn.com


When you log in to MSN a website powered by Microsoft you also log in to its Hotmail and Messenger programs.


Hotmail is MSN's email program, while Messenger is an instant messaging and networking program.


Because Messenger and Hotmail are connected to MSN, if you have problems logging into one program, you'll likely have issues logging in to all of them.


Register for Account


The first step to logging in to any MSN-powered sites is to have a Windows Live ID.

This includes an email address, which acts as your username, as well as a password.


The email address must end in either "@hotmail.com," "@live.com" or "@msn.com."

Even though these emails use different domain names, all can be accessed by logging in to the Hotmail homepage.


If you try to log in to MSN or any of its partner sites like Hotmail or Messenger using anything but a Windows Live ID, you won't be allowed to access or create a profile and will be prompted to create a Windows Live account.


Incorrect Password


The most likely reason you aren't able to sign in to your MSN accounts is user error.

Entering an incorrect email address or password will return an error message, informing you that either the email address you provided isn't registered with MSN, or that you entered an incorrect password.


MSN and, hence, Hotmail and Messenger passwords are case sensitive, so check your keyboard's settings before retyping your password a second time.


If you don't remember your password but know your Windows Live ID, you can opt to reset your password by answering some security questions pertaining to your account.


Browser Issues


A slow browser can impact your ability to log in to your MSN accounts.

Try deleting your browser's cookies and clearing its cache before attempting to sign in again. This process varies from browser to browser.


For example, in Internet Explorer, click on the gear icon, "Internet Options" and click "Delete" under Browsing History.

Check the "Cookies" box and click "Delete."


Internet Issues


A slow Internet connection can also hinder your login attempts.

Check your Internet connection to make sure you're connected to the Internet.


Also, check that you're working online instead of offline, which can prevent you from logging in.


Click on the "File" tab at the top of your browser, and make sure there's not a check mark next to the words "Work Offline."


If there is, click on the words to uncheck that option and sign in again.

There might be some interference from another browser

Create the menu tab on your homepage right click in the top toolbar you should see a number of toolbar options select the menu tab which will add File Edit View Favorites Tools and Help

Click on the tools at the bottom of the drop down list will be internet options or
click start control panel internet options you will see a home page box To Create Page Tabs type

each adress on its own line (type in MSN.com) or you preferred home page and browser
below that will be change search defaults click on settings you will see all search providers you have if dont need any of them you can disable or remove them.


Hope this helps.

Nov 26, 2012 | HP Computers & Internet

1 Answer

Hotmail I want to get rid of hotmail.com & return to msn. com as my email address. How do I do that????? Thank you


They used to have an account with MSN.com. Now it's all integrated into one so MSN.com uses your hotmail or live.com or .ca for your email. So if you're trying to get rid of your account you can't because it will still ask you for your hotmail or live ID.

Oct 25, 2011 | HP Computers & Internet

1 Answer

I have a toshiba satalite A215-s4747 mjor problem after changin one of the memory ram chips windows ofered to fix it then deleted the alphabet and connections to all programs it used sybols for text and...


Remove Mcafee.

try this its free and good http://avgfree.com
theres more bugs in Mcafee then any other virus scanner out there and as far as the warning.

THAT is just Mcafee not likeing MSN Messenger.

odd but true.

GDB, GDB1, GDB2 and GDB3 refer to microsofts servers.

and in reality look like this

msgr-gdb3.msgr.hotmail.com.
msgr-gdb.msgr.hotmail.com.
msgr-gdb1.msgr.hotmail.com.
msgr-gdb2.msgr.hotmail.com.

nope its not your ram just remove Mcfee id almost format completely again to prevent any of Mcfee being left on a hard drive. but you can just add/remove it but if you got the time ;-)

Better safe then sorry.

Hope that helps let me know what else you need help with and I will do my best to make sure ya get a awnser.

IF and only IF that does not fix the issue remove the RAM and test it again in its origional state.

And if the memory are not exactly the same possible issues can arise as well.

Aug 04, 2008 | Computers & Internet

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