Question about HP Photosmart 3310 Printer

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Hp 3310 all in one

How do i fix error hpqimzone.exe. it has the pc running slow. any help would be appreciated.
thank you

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  • 112 Answers

You can go to Add/Remove Programs in Control Panel and remove that programs and then restart and see how things are.

Try the manufacturers site for any update drivers for it.

Try uninstalling the image software and trying a free image software from a site like tucows.com

Posted on Nov 06, 2008

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Have a hp 3310 it says ink system failure error 0xc18a0106 it wont print,scan,copy and it does have enough ink. thank 4 ur help


Turn off the machine using the power button, unplug the power cord from the back of the machine, remove the ink cartridges, wait 2 min, plug the power cord back in, press the on button, wait until the printer prompts that the ink cartridges are missing, then replace the ink cartridges. If this doesn't clear the error then you may need to re-prime ink through the system to clear the error. There are good instructions for doing this at http://www.ccl-la.com/blog/index.php/hp-photosmart-ink-system-failure-1/.

Feb 20, 2010 | HP Photosmart 3310 All-In-One InkJet...

1 Answer

Print spooler error 2


First you must check that the "spoolsv.exe" file IS in the C:\windows\system32 folder! Start there, and if that does not solve it then keep searching. Theres a whole lot of info out there regarding how to solve a spooler error 2!

Jul 07, 2009 | HP Photosmart 3310 Printer

1 Answer

Hp photosmart 3310


Lets try this patch out that prevents it from being uninstalled upon restart. May be best to uninstall all drivers first then reinstall and install this patch.
ftp://ftp.hp.com/pub/softlib/software9/COL20562/oj-54074-1/CIT223969-HPCOM-KL32-v4.exe
Tell me how it goes!

Feb 03, 2009 | HP Photosmart 3310 Printer

1 Answer

Photosmart 3310 All-In-One - Cannot install..... Downloaded software from HP web site - 96% install it brings up a "FATAL ERROR" message and then uninstalls it. Running Vista - Help


Hi

The installation will get stalled at 96% , because due to 3rd party service running, will not allow to install HP printer driver.To resolved this follow below steps

1.Disconnect the Printer and uninstall the software.
2.Reboot the PC.
3.Click start, then in "start search" box type "msconfig"(without quotes).Click OK.
4.In System Configuration Utility, Under GENERAL tab, click on SELECTIVE STARTUP, Uncheck "Load System Services" and "Load Startup Items".Click on Apply
5.Then Click on SERVICES tab, at the bottom Check "Hide all Microsoft Services" and then click "Disable all".
6.Click apply and OK. Reboot the PC.
7.Now install the software.

Please let me know once you have done this.

Thanks
Rizwan

Dec 09, 2008 | HP Photosmart 3310 Printer

1 Answer

Scanner


is your scanner, by chance plugged into a power strip?


Aug 13, 2008 | HP Photosmart 3310 Printer

1 Answer

Hp PhotoSmart 3310 All In One Printer


Toi uninstallthe old driver,
1.) ensure your printer is connected to the computer and its powered on
2.) click start, right click mycomputer, click properties
3.) click hardware tab, then click device manager
4.) click view then show hidden devices
5.) the printer will show up on the left in the tree view,
6.) right click it and click uninstall
7.) immidately unplug your printer
8.) restart and install new driver..
9.) when it ask your to plug your printer in then do so..
10.) sigh of relief

Dec 31, 2007 | HP Photosmart 3310 Printer

3 Answers

Can not Scan


Here is the cause: hpqscnvw.exe has a configuration file which becomes corrupted randomly due to the fact that three separate applications are all trying to access/modify this same file. Thus, it is un-important what model of scanner you are using, even to the point that this error will occur regarless of whether the device itself is even powered on.

Here is the fix:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=445194&prodNameId=445197&swEnvOID=228&swLang=8&mode=2&taskId=135&swItem=ma-32957-7

In case this link ever goes dead, search for this application in Google:

HP LaserJet Fix Scan UtilityI discovered this solution in about one hour of research and hacking the hpqscnvw.exe file to find out exactly what it does and why.
When you run this application, ignore the drop-down menu and tell it the I.P. address of your printer. It doesn't matter whether the printer is on or connected or not...just tell it the I.P.
Have Fun.

I attempted to notify HP of my solution:

Presencia: Hello Brian.

Presencia: Welcome to HP Total Care for All-in-One products. My name is Presencia. How may I assist you today?

Presencia: Please go ahead with your query.

Brian Blessing: Hello, Presencia. I have been in touch with you guys allready, Chat session ID: 10011011221461396013

Presencia: Sure.

Brian Blessing: I discovered on my own how to resolve this problem

Brian Blessing: This application:

Brian Blessing: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=445194&prodNameId=445197&swEnvOID=228&swLang=8&mode=2&taskId=135&swItem=ma-32957-7

Presencia: May I have a 2-3 minutes of your time to check the previous chat session?

Brian Blessing: certainly

Presencia: Thank you for being online, Brian.

Brian Blessing: no problem

Brian Blessing: take all the time you need

Brian Blessing: A lot of people have been having this problem, and HP tech support was un-able to help....but I found this application that will fix the problem. I know it was not designed to run with my model of printer, but it works none the less

Presencia: Yes, I understand your concern.

Brian Blessing: It repairs the corrupted configuration files assiciated with the problem

Brian Blessing: Can you read what I type withou ta translator program?

Presencia: I apologize, Brian.

Brian Blessing: I guess not...

Presencia: Do you still have the same 'Scan Cannot be Performed Because Another Program or Computer is Using the Networked Device' error message while scanning?

Brian Blessing: Can you read English by yourself?

Brian Blessing: The whole reason I am here is to let you all know that I found the solution to this problem, so you can pass it on to the thousands more who are having the same issue.

Presencia: Brian, the issue occurs due to Firewall blocking the scanning files.

Presencia: Please turn on the Firewall.

Presencia: I will certainly forward this update to our R& D Groups as well as all our Customers.

Brian Blessing: No, Presencia, it is not. The problem is that the scanning applications' configuration file becomes corrupted. The solution is this application:

Presencia: I appreciate your feedback and suggestion.

Brian Blessing: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=445194&prodNameId=445197&swEnvOID=228&swLang=8&mode=2&taskId=135&swItem=ma-32957-7

Presencia: Yes, I found the Utility.

Brian Blessing: It works if you tell the utillity to fix based on the I.P. address of the printer, not the model number drop-down

Presencia: Thank you very much, Brian.

Brian Blessing: The model doesn't matter, just the application

Brian Blessing: No problem

Presencia: We always appreciate all the updates from our customer end.

Brian Blessing: I'm sure you do...how about giving me a job in R&D?

Brian Blessing: lol

Presencia: It would be our pleasure.

Presencia: Please try to join HP as soon as possible.

Brian Blessing: Where do I sign up?
Presencia: I apologize, Brian. We are not authorized to discuss these matters through Chat as this is a professional Chat for All-in-One.

Brian Blessing: Ah...I understand....anything else I can do for you?

Presencia: You have been such a wonderful person to chat with.

Brian Blessing: Why thank you, and the same to you....have a good day...

Nov 22, 2007 | HP Photosmart 3310 Printer

6 Answers

Error HP Photosmart 3310. No strart print, no scanning...


I have a Photosmart C6180 all in one and get an error message 0xc18a0101 Ink System has failed. Unable to copy, receive faxes or print. Refer to printer documentation. Error: 0xc18a101.

I put new cartridges in and tried to recalibrate as mentioned by someone on the board. Can anyone help, please?

Nov 16, 2007 | HP Photosmart 3310 Printer

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