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Jenn-air JJW9630CAS - double wall oven -door won't close, even after hinges replaced

The upper door on our Jenn-Air double wall oven does not close all the way, so the light stays on often and the heating is interrupted.
We have replaced the hinges (did not help) and have switched the doors (lower door with upper door) - it is still the upper door which does not close - any ideas!!!!!!

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  • kdrinaldi May 12, 2009

    This is an electric oven so the "solution" proposed is useless. We replaced the hinges AND the gasket surrounding the door to no avail. There has to be some way to adjust the bottom by bringing the bottom forward and thereby reducing the pressure point, allowing the top to close.

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On my double oven the bottom door was not closing by at least 21/2 inches the upper door would allow the light to stay on . Upon close examination this problem appeared to be the door was too low which did not allow the gasket to seat in the oven cavity, holding the door open. new hinges and receptors did not resolve this condition.This is how I corrected this condition. 1 open the doors one at a time and lock the hinges.2 remove the doors from the receptors (be careful they are heavy) and set aside. 3 remove mounting screws holding oven in cabinet. 4 slide oven forward enough to hold onto receptor sockets on left and right sides lower and upper 5 remove receptor sockets by removing the screws in front of oven(be careful to hold on to the receptor so it doesnt fall behind oven into cabinet)7 with a center punch punch a start point 1/8 inch above the existing screw holes and drill appropriate size hole for screw THE HOLES MUST MATCH UPPER AND LOWER RECEPTOR OR THE SCREWS ON THE LOWER DOOR WILL SCRATCH THE UPPER DOOR .8 attach receptors to oven in new holes 9 slide oven back into cabinet and replace screws removed in step three 10 attach doors into receptors and push locks forward into receptor cavity attach lower door first and check for operation then upper door open slowly and check enough clearance exists for the screws on the lower door miss the upper door . If more clearance is needed elongate the holes drilled earlier(repeat steps 1 through 5) and slide receptor up on upper door. NOTE The receptors are not in a sealed space in the oven cavity and are not exposed to any heat. Periodically check the screws for tightness. After performing this procedure Both doors close all the way and the light is no longer a problem Now 20 minutes cook time MEANS 20 MINUTES COOK TIME.
HOPE THIS RESOLVES YOUR PROBLEM !!!!!

Posted on Aug 06, 2009

  • subirana Dec 17, 2010

    Thank you for the excellent suggestion. I Drilled both my doors and they finally close perfectly. SHAME on Jenn-Air for such shoddy products.
    E. Subirana
    Montreal

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Hi On some ranges, there is an automatic shutoff valve located in the pilot assembly that shuts off the gas to the burner any time the pilot and the burner are both off. If this unit malfunctions, don't try to fix it yourself; you should call a professional service person for repair or replacement.

An electrically operated shutoff valve used on some gas ranges has two facing valves, an electromagnet, and a manually activated reset button. The thermocouple fitting is next to the pilot valve, as in most burner systems. A small amount of electricity holds the facing valves apart. If the pilot light goes out, no electricity is generated, and the valve closes to turn the gas off. On this type of system, relight the pilot by depressing the reset button and holding a match to the pilot. It should take about a minute to light this pilot. If you aren't able to relight this system, call a professional service person.

Posted on Nov 06, 2008

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