Question about HP Printers & Copiers
try and put a clean sheet of paper on the scanner glass and make a copy of it.
if the copy has lines on it and the copy glass is perfectly clean, no streaks or scratches on the glass where the lines appear on the copy.
check on the internal optics and sensor for something on them. if they are perfectly clean then the sensor or the internal logics have a failure and need replacement or repair.
i truely hope there is a piece of lint or paper or something somewhere in the light path so all you have to do is clean it up.
Posted on Nov 06, 2008
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