Question about NorStar M7310 Corded Phone
I am trying to implement feature 84 for line redirection and when I try to do this it says administration denied. I do not know how to change this on my M7310 phone.
Nortel Networks is intentionally deceitful in their manual (forcing you to call them for assistance that you must pay for). While they say to use Feature 84/Line Direction for calls to an external line, this will not work. (Even when the phone tells you that all calls have been redirected.) Rather, use Feature 4/Call Forward. In the manual it says this is for other lines within the system, but it will work for an external line.
Posted on May 21, 2009
If you switched phone companies and the feature stopped working you probably had Call Forward Busy/No Answer from AT&T. If you use the call forwarding in the phone it will use two phone lines for the entire length of the call. Call Comcast and have them add Call Forward Busy/No Answer and tell them the number you would like your calls forwarded to and the ring cycle (the number of rings on no answer).
Posted on Apr 19, 2010
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