I have an HP Photosmart 3110 all-in-one machine and an HP pavillion desk top computer with Vista ever since installing vista I can't get the scanner to work or print directly from the internet. What can I do bearing in mind I am a computer novice.
Hello
goto the hp web site www.hp.com and start with the download & support tab, then download all the software and drivers for your model printer and vista operating system.
then install all you have downloaded and you should be ok.
norm
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With a HP computer with Vista, I can print with the HP photosmart 3110 without any problem but scanning is not possible even after a HP downloaded fix. The fix cannot be installed due to vista problems. The HP Solution Center can not used and the scankey on the printer does not function.
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