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Verbatim external drive 500mb prevents bootup

I have had problems with the computer since I bought a new verbatim external drive.

this morning, I could not get past the bios screen.

I disconnected everything including the network, plugging them all back in one at a time and restarting after each one.

turns out that the verbatim is preventing the boot. any suggestions

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  • pratomorone Nov 06, 2008

    thank you but there is no external drive listed in the cmos setup. it has no drivers, only the recognition of the OS when it boots.

  • pratomorone Nov 06, 2008

    no message is received other than an icon in the system tray telling me that it is there

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Try changing the boot sequence in your CMOS setup, set your Main hard drive(I think it's IDE 0) and the rest is up to you whethere you will set the CD-ROM or the external HDD as the 2nd boot device. Once the computer starts just press DEL(most generic computers but for brand specific check the manual on how to access it) to enter the CMOS Setup.

Posted on Nov 06, 2008

  • Aris C.
    Aris C. Nov 06, 2008

    When your computer boots up what message do you usually receive if the external HDD is connected?

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My new verbatim 53018 1Tb harddisc is not working, my computer does not see it.


Im not sure what computer you have, but whenever I use an external hard drive on my computer, an icon either shows up on the toolbar, I dont think in your case thats happening or you would have obviously seen it, however if you have a start or home button on your toolbar on your regular desktop location then you can click to open your computer menu e.i. control panel, word, games,...etc.. look for your "computer" file, click to open, then look for "Hard Drives" or "Devices and Storage" also check and see if anywhere in those menus if there is a "Removable Devices and Storage" tab, if you find these menus and verbatim 53018 doesnt show up in any of your menu tabs then try creating a file on your computer and saving it to your hard drive in the "Save" file location, if its connected properly then you should see a message screen that asks you which location would you like to save your file, it should list all possible storage locations and hopefully Verbatim 53018 is listed.

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I had a simliar problem. This is how I fixed it in XP;

Remove any attached external devices except the one having the
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Go to:
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I acutally had this problem with two different drives. I fixed the first one using the instructions above. But the second drive didn't even show up in Disk Management. I had to return it for a new one.

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