Hi! congratulations for the web. My printer is working perfectly but when the printed paper comes out is has 2 lines of ink. I think the roll is dirty but I don't know how to clean it and which material I should use.
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It could be that the disk located to the left side of the paper feed (when looking inside from front) is soiled with ink.
The disk has tiny lines on it that are read by a sensor like steps so the printer counts the "steps" to work out how far the paper has progressed through the feed. If this is dirty with ink, grease or similar, it will not be read properly and result in the paper feeding further than it should.
This assumes that the issue is printer related however. It could be that your source document/editor is causing the problem by not displaying what you want to print. You can identify if this is the case by printing from some other application like a web browser or similar to see if the spacing still takes place. If it does the printer is the fault... if it doesn't it's your software.
If you are seeing vertical streaks/black lines your primary corona wire is dirty and or the fax scanner may be dirty. 1)To clean the corona wire you take the drum unit and toner cartridge and place it on disposable paper to avoid spilling. 2) Clean the primary corona wire inside the drum unit by sliding the blue tab from right to left several times. 3) Return the blue tab and snap it into the home position. 4) Reinstall the drum unit and toner cartridge. 5) Close the front cover. Caution: if you do not return the blue tab to the home position it may repeat the black lines.
Sounds like a bad ink cartridge. The ink is probably clogged up in the print head where the ink comes out of the cartridge. You should either bring it back to where you purchased it for a replacement, or you can try priming the ink.
To prime the ink: 1. Get a wet paper towel 2. Get a dry paper towel 3. Take the bad ink out of your printer 4. Move the ink back and forth from the wet towel to the dry towel touching the print head (part on cartridge where the ink comes out) to the towel. 5. You should begin to see the ink come out in a higher consistency
This will help unclog any ink stuck in the pores of the print head. If that doesn't work, you may need to get a replacement from where you purchased it.
This problem suddenly happened to me. After some researching it said I should replace the printhead. I pulled the printhead and it looked dirty with perhaps some dried ink on it. On the bottom part (not where the circuitry is) is where the ink comes out. Take paper towel and fold it up and put hot water on it and then squeeze out most of the water. Place the printhead part where the ink comes out on the paper towel and the water will start wicking out the ink. Move it over and do it again. Gently clean the part with the wet towel, dry it thoroughly and reinstall in printer. It worked fine for my printer and it is printing perfectly again without purchasing a new printhead for $70. One of these days I may have to, but not now. Good luck.
Good day sir/maam, hi, when you test print it usually prints letters and no lines are printed. try first if the printer is setup to economy/draft or pictures, if lines are faded, the ink cartridges maybe dirty. manual cleaning is needed, the ink path starts from the ink cartridge to the cradle or carrier then to paper. so any dried ink that blocks the path can affect the printout. you can use warm water to loosen dried ink. remove the cartridges and cradle from the printer as you clean them.
In this case what i would request u to do is....... Take out both the catridges from the Printer......... Take 2 Paper Towels one should be wet with Luke warm water and the other one should be dry........... Take the Colour catridge first turn it upside down and u will see a small copper plate on the catridge from where the ink comes out....... Place the wet paper towel using ur thumb on the Copper plate and press it a lit bit for 10 Seconds...... Now remove it and see whether u see any ink on the paper towel.......... U should see some ink on it now place the dry paper towel on the ink catridge in the same way........ Now do the same procedure again.......... Do the same procedure twice on the Black Catridge................. Now take the dry paper towel and turn the direction of the cartridge so that u can see a Copper plate on it with small boxes just clean that copper plate with the Dry Paper Towel.......... Know insert both the catridges inside the Printer the Colour Catridge should go in the right side and the black on the left........ Unplug the Power Supply from the printer.......
Replug in the Power Supply......
Try to Print it will work fine..........