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Check that you have power (eg. Led indicator is on) to your Base station.
If you have power to the base station and you still do not have a dial tone, plug in a non-cordless handset to the phone socket and see if you have a dial tone on yor non-cordless handset, then you have a faulty base station.
Hope it helps and good luck! let me know how you go!
I have the same handset and the 2nd one seemed to stop working after working great for 2 yrs. I placed both sets together and hit the PAGE button on the main handsets cradle. Both phone's were paged and, for some reason, the 2nd handset reset. It worked for me...or at least, something in what I did worked. BTW, H1 and H2 shows in upper right side (or at least it did after I paged)...and I made sure to put the phones in the correct cradle (H1 is the main handset). I just did this so hoping it continues to work!
Are they cordless phones?If they are they get there dial tone from the base.If there is a blinking red light on the hand sets they lost communication with the base.Check your user manual to see if you need to program them to the base.
was having the same problem with the same model phone, and fixed the problem by rebooting the phone – unplugging the
AC and phone cord from the base station and plugging both back it, then removing and replacing
the handset to regenerate the security code.
2/29 Have you registered or re-registered the handset?
"No link" can mean handset is not accepting radio wave of base unit. At Mfgr website pull-down operator's manual and look for registration instructions. Some sequence of buttons will create a radio signal from base (have handset off base) then another sequence of buttons on handset will accept radio signal. If handset has "menu" button, try "menu", then "00" (zero zero) then select an accept or "OK" button. Good luck.