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Re: Dog broke my camera
Depends on where you are at. The main repairs center is in Dover, NJ. Otherwise there is one in Montrose, CA. Call the repairs center at 800-706-2534 and then keep choosing option 1. Tell them what's going on and that you would like to send it in for repairs. If they ask just lie and tell them you already talked to tech support. LOL
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Your camera is faulty. It should be taken to an authorized repair centre for a repair estimate. Very few digital cameras have any user-serviceable parts. Please rate our solutions and if you still have problems please call back for more ideas to help you
Thanks Richard Scott Technical Support New Zealand
I had something like this occur with a minot mini video camera only it locked up in the "On" setting, meaning I could see a display on the screen but could not turn it off. I suggest you look very closely for a reset hole at the bottom somewhere, a place where a safety pin or the straightened end of a paper clip could be inserted. If no Reset can be found, then try holding in the Power On/Off for as long as 90 seconds. This may clear the problem. I would also suspect no power due to low charge or no charge on the battery, battery installed incorrectly, or battery not charged up.
Try out your "Best Shot" modes and see if you have a high sensitivity mode on that model. It works great for low lit areas. Other than that there isn't any kind of "auto light" that I know of on that model.