I use 2wire modem to connect the net. but this weeks i cannot online coz that modem power light indicator stay flushing on and on. seems like not stable for its supply power. any idea how 2 fix it and maybe u know where's the 2wire sole agent/service center around me? I am in Surabaya,East Java, Indonesia. thx n luv 2c ur smile
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The red light on power means that the diagnostic for the modem is on, and when this is on this means that the memory or another component of your modem is at fault. Usually this can be resolved through a firmware upgrade to be applied by 2wire, but note that 50% of the time, when the diagnostic light is on, the device is dead.
To have this issue resolved, you may refer to your ISP or 2wire, if it cannot be revived, the least they can do is provide a recommendation.
I would increase the wireless power inside the modem. This will boost the signal allowing it to stay connected more often.
- open IE
- browse to gateway.2wire.net
- homenetwork icon
- wireless settings - enter your system password
- If your on channel 1 or 11 the power will only be able to go to 4.
- Change to a wireless channel between 2 and 10
- Increase the power to 10
you can try resetting the modem by picking a small pin and pocking in behund the modem which states "reset" Or if you can access the gateway you can reset it from there. to access gateway in case type in your browser -- > http://gateway.2wire.net/mdc - <-- you will be prompted to enter password . The default password is 2wire . Once you entered in , scroll down to Troubleshooting which will be on your left , search for resets <--- Click on it, it will direct you to a page where you can reboot system and stuffs.. Click on the button RESET beside factory defaults. Your modem will be reset to factory default, your power light will change orange and be normal back for about 10 secs ... When everything has come back to normal, you can then continue to enter your user id and password to log in internet.Or alternatively u can Go to http://gateway.2wire.net/setup <--- and configure your modem from there with a step by step guide :)
you may try this and see if this help solve your problem
Step 1try to connect your computer directly to the modem and check if you will also experience problem
Step 2: Shutdown the computer. Step 3: reset the router while power on then Unplug the router’s power cable. Step 4: Unplug the Broadband modem’s power cable and wait for 30 seconds. Step 5: Plug in the Broadband modem’s power cable and wait for its lights to appear
stable. Step 6: Plug in the router's power cable once the modem’s lights appear stable. Step 7: Power on the computer on and configure router settings if neede
Step 8:test the Internet connection.
if this still didnot work, maybe you need to upgrade the firmware of your router
Hi! Kindly check if you are using the same 2wire power adapter that came originally with the whole package, also try plugging it in another power outlet, like the kitchen or bathroom, & see how long the power light stays on. Plug it straight in the wall socket. If power light keeps going on/off even if you have plugged it in another power outlet, maybe you need to restore this modem back to its default settings. That can be done by doing a hard reset on the modem, push the reset button (found between the ethernet & usb ports), but be sure you have a record of your username & password on your internet account.
I've not used one of these 2wire boxes before, but I believe the default router's address is 192.168.0.1. Try this instead of gateway.2wire.net to see if you can gain access to the router. This is just the starting point, but see if it works.
Here's a link to, what I believe is, the router's manual.
Before you rate this please let me try to help some more. This could be a multi step process...