Question about Printers & Copiers

14 Answers

Canon M P 800 error code 6a00 printer

Printer switches on for a few seconds then blinks error 6a00.
When lifting scanner up the ink tanks do not move and I cant pull the tanks
away from there park position

Posted by on

  • 4 more comments 
  • Alex Turley Nov 07, 2008

    As previously stated,with the error light blinking or the power cord dis-connected,I cant
    manually pull the ink tanks out to center where they would be to change cartridges. Has anyone got an exploded diagram of the parts? I can't get it apart.

  • Alex Turley Nov 07, 2008

    I've taken it outside and poured 2 jugs of hot water over the cartridges & carrier but to no avail.
    Sometimes it ratchetts in the gears, trying to drive the works.


  • Alex Turley Nov 07, 2008

    Thanks "robby". It seems I,m looking in the right place.It is an mp800 purchased Jan.06.For 2 weeks prior to the jam up,it would give me that error code & I'd switch off & on the scanner lock then it would be alright for a day.I've undone all the screws but without a drawing will have to use a hacksaw to get it apart.

  • Alex Turley Nov 09, 2008

    Thank you all for your guidance so far.I cannot see any pads or wipers with the machine assembled & the ink tank lodged hard on the right.I need to get the back off or top off to gain access to the problem. I've undone all the screws,section at a time & the plastic sections seem to be clipped or glued in.I should see a layout befour I cut away.

  • Alex Turley Nov 09, 2008

    Thanks irish druid but I think I would have to clamp a piece of 3 by 2 across the top then use a 2 foot jemmy bar to get the ink tank out of park position.

  • Alex Turley Dec 07, 2008

    Thanks Ginco,
    I had to get it ton pieces to find the wiper pad under the tank carrier had stood on end & jammed the ink tank carrier.
    I now have all the part No's and am waiting for pricing from the parts dealer.Canon Aust.don't carry parts or do repairs.They farm them out.
    The printer has been in the hands of a mob of experts in Adelaide for 2 weeks.They say they can't find the fault but the parts to fit on a trial & error basis would cost more than a new machine,over $400
    I pick it up from them today & should have those parts prices from Queensland also.
    Alex


×

14 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 2,035 Answers

  1. n the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.)

    Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.

  2. Wait approximately ten seconds and then press the <ON/OFF> button again.

  3. Wait until the device has completed its cycling process before submitting another job request.
  4. if this did not work then try :
  5. Lift the document cover open.

  6. Slide the scanner lock switch to the release mark.
  7. Close the document cover.

  8. Press <ON/OFF> to turn off the machine.

  9. Wait approximately 5 seconds then press <ON/OFF> to power back on the printer.

Posted on Dec 01, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 10,515 Answers

I had this same errror code (Error 6A00) for my MP830. I shut off the printer, rocked the white plastic purge unit (per your advice). I turned the printer back on and it works great!!
BTW, Cannon did want me to send it for sevice too!!! There not getting my $$ this time!!

Thnx.

Posted on Dec 01, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 849 Answers

Most of these are serious problems that need a Canon service person to fix but sometimes these 
errors pop-p when something simple is happening like paper stuck under the printhead or a small piece 
of tape on the printhead contacts.

Posted on Dec 01, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Printers & C... Master
  • 4,806 Answers

Sounds like a cartridge error

Posted on Dec 01, 2008

  • Lee Hodgson
    Lee Hodgson Dec 01, 2008

    Canon PIXMA MP800 Error 6A00
    -Remove a piece of paper that was stuck in the printer
    -pushed down on sponges
    -moved ink cartridge holder back and forth several times
    -unplug printer completely
    -removed all the ink cartridges and put them back

    The Problem
    1. The print head cartridge keeps locking itself up on the right hand side.
    2. Frequent 5100 errors even when the printer is on standby
    3. Even when I wipe up the print cartridge, the next print will mess up the bottom of the print cartridge with ink again.

    here step to fix steps:

    1. Opening the cover and wait for ink carriage to center
    2. Pull out power cord
    3. Pushed carriage to far left (should slide easily)
    4. Used paper towel and wiped purge unit a lot of times (press down to soak paper towel with ink). Repeat until the paper towel is relatively clear.
    5. Used diluted napisan (oxygen-based cleaning agent in the ratio of 1:3 with powder:water) and soaked paper towel
    6. Repeat step 4 with wet paper towel. Repeat until purge unit is near-white.
    7. Pulled and pushed clear plastic wiper (north of purge unit) and wiped it down
    8. Slided carriage back to original position
    9. Removed Print head cartridge and wiped out excess ink stuck on bottom.

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Printers & C... Master
  • 1,879 Answers

All ink jets that receive a PAPER JAM error and nothing is inside, the printer is a dead printer.

Posted on Dec 01, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Printers & C... Master
  • 19,396 Answers

There is no point in taking apart blindly a printer just because of a 6A00 (paper jam fault). just check for paper fragments, foreign objects, or any of the paper sensors, that are small plastic tabs, is broken.

I hope you are doing all this just because you are enjoying the disassembly. If you take apart the mechanics, your printer won't probably work anymore.


Trust me.

Posted on Nov 11, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Guru:

    An expert who has written 7 tips or uploaded 3 video tips

  • Master
  • 859 Answers

Its worth a try to give this old trick a go on your problem. It may work. If you don't have a Paper Feed button, you can disregard this one and move on to the next.

Regards,
Worldvet


Thanks to Darklord1 for this Trick he posted below:

This works with most canon printers and can fix these problem
1.) Printer Not responding
2.) WASTE INK COUNTER FULL
3.) Waste resivour full
4.) Other messed up issues

To Perform This
1.) Unplug the printer
2.) Hold the Power button down(DO NOT RELEASE) and plug the printer back in
The Led Should Be Green
3.) Still holding the power button , press the paper feed button
The Led Should Turn Orange / Red
4.) Press the paper Feed Button Again
The Led Will Turn Green
5.) Release the Power Button

Posted on Nov 09, 2008

  • Glenn Rogers
    Glenn Rogers Nov 10, 2008

    The solution Trick above is courtesy of Darklord1 and my or may not work.

    I'll try to post another solution courtesy of Neil Slade's web site for Canon Printer problems.


×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Printers & C... Master
  • 1,250 Answers

This is the service error code download the canon chip resetter utility , download ssc service utility

Posted on Nov 09, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,712 Answers

No need to take it apart :) Just move the cartridge holder back and forth a couple of times to loosen it and clean the rail of any dried ink. Also inspect the right hand corner (home) and see if there is any material that may be loose or blocking the movement. Restart printer and should work.

Posted on Nov 07, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Printers & C... Master
  • 3,614 Answers

Check and correct one of this;

1) If its a new printer or even an older one, there are two sponges that collect ink and two plastic wipers located in purge unit may be loose or missing. Check to see if its it there. If not, it may actually be stuck somewhere.
2) there may some paper stuck somewhere around the printhead and or the purge unit or
3) there is a build up of gooey ink on the purge unit.

Thank you for using fixya.

Posted on Nov 07, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Expert
  • 83 Answers

Canon generic code for paper path jam. Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code. As a Canon tech, I usually find the code, almost 90% of the time, is related to the purge unit being jammed with something and not being able to move. Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like. And yes I have found all those things in a purge unit. The offending item needs to be removed or the purge unit needs replacement. A Pixma MP830 would still be under Canon warranty, get it into a shop and save yourself the hassel. Incidently, the 6A00 error pertains to all Canon printers made in the last several years, its not just used in one model. And its always a paper path error or purge unit.
I forget myself so here goes, the purge unit, called a spittoon assembly in an HP, lexmark, and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing. That is why you'll find the print head assembly parked on top of it. It also has a an electrical pump to milk the print heads and test for ink flow.

thks

Posted on Nov 07, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

  • Expert
  • 196 Answers

Ok Well again I will  answer with a titch more detail.
The 6A00 is a Canon generic code for paper path jam. Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code. As a Canon tech, I usually find the code, almost 90% of the time, is related to the purge unit being jammed with something and not being able to move. Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like. And yes I have found all those things in a purge unit. The offending item needs to be removed or the purge unit needs replacement. A Pixma MP830 would still be under Canon warranty, get it into a shop and save yourself the hassel. 
Incidently, the 6A00 error pertains to all Canon printers made in the last several years, its not just used in one model. And its always a paper path error or purge unit.
I forget myself so here goes, the purge unit, called a spittoon assembly in an HP, lexmark, and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing. That is why you'll find the print head assembly parked on top of it. It also has a an electrical pump to milk the print heads and test for ink flow.

Posted on Nov 07, 2008

  • mmechanics Nov 07, 2008

    the purge unit is a white plastic assembly (on the right side of the printer where the print head homes) that is spring loaded on rides on a rail. u move it back and forth (actually forward and back) about 5 times, close everything up, and after a restart, all will be well.


    thanks.

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,952 Answers

6A00 is a problem with the sheet feed unit.
Follow Canon's suggestion, take it or send the unit UPS to the Authorized Repair Facility.
You will NOT be able to resolve the problem yourself.

Posted on Nov 07, 2008

  • 3 more comments 
  • mohammed marika thambi
    mohammed marika thambi Nov 07, 2008


    Canon PIXMA MP800 Error 6A00
    -Remove a piece of paper that was stuck in the printer
    -pushed down on sponges
    -moved ink cartridge holder back and forth several times
    -unplug printer completely
    -removed all the ink cartridges and put them back

    The Problem
    1. The print head cartridge keeps locking itself up on the right hand side.
    2. Frequent 5100 errors even when the printer is on standby
    3. Even when I wipe up the print cartridge, the next print will mess up the bottom of the print cartridge with ink again.

    here step to fix steps:

    1. Opening the cover and wait for ink carriage to center
    2. Pull out power cord
    3. Pushed carriage to far left (should slide easily)
    4.
    Used paper towel and wiped purge unit a lot of times (press down to
    soak paper towel with ink). Repeat until the paper towel is relatively
    clear.
    5. Used diluted napisan (oxygen-based cleaning agent in the ratio of 1:3 with powder:water) and soaked paper towel
    6. Repeat step 4 with wet paper towel. Repeat until purge unit is near-white.
    7. Pulled and pushed clear plastic wiper (north of purge unit) and wiped it down
    8. Slided carriage back to original position
    9. Removed Print head cartridge and wiped out excess ink stuck on bottom.

  • mohammed marika thambi
    mohammed marika thambi Nov 07, 2008

    Problem lies with either the sheet feed or the cartridge return tray.

    With the power off try lifting the lid to the printer and manually slide the cartridge tray left and right.
    You may have to clean all ink residue, move the tray back to its most right position and close everything.

  • mohammed marika thambi
    mohammed marika thambi Nov 07, 2008

    problem with the carriage assembly. Go to www.beckscrs.com. and
    see in parts if they list it,

  • mohammed marika thambi
    mohammed marika thambi Nov 07, 2008

    try to fit it in a proper mode

  • mohammed marika thambi
    mohammed marika thambi Nov 09, 2008

    Problem lies with either the sheet feed or the cartridge return tray.

    With the power off try lifting the lid to the printer and manually slide the cartridge tray left and right.
    You may have to clean all ink residue, move the tray back to its most right position and close everything.



×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Printers & C... Master
  • 6,487 Answers

Try doing this turn off the printer and open the replacement ink compartment, move the inks holder far to the left- use a torch to check where the inks holder home and you'll see that there is a sponge a tiny rectangular shape come loose ,use the twiter and put back in place .

Posted on Nov 06, 2008

  • Mark Gil
    Mark Gil Nov 07, 2008

    If still have the same problem you really need to take this printer apart so you can also clean all the parts and check what is really the problem inside it,...

×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Error code 6A00


Hi
Error 6A00
The 6A00 is a Canon generic code for paper path jam.

Solution 1:
Move the printhead carriage back and forth a few times.

Solution 2:
Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

Solution 3:
Press the ink pads down in the purge unit.



All The Best: Pineworks

Apr 02, 2010 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

6A00 found paper in place where cartridges sit and wait for a print job. Cleared the paper but still won't start. I have checked in all other possible places and no paper or scrap of paper to be found. Is...


Hi
Error 6A00
The 6A00 is a Canon generic code for paper path jam.

Solution 1:
Move the printhead carriage back and forth a few times.

Solution 2:
Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

Solution 3:
Press the ink pads down in the purge unit.

Mar 07, 2010 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Error number 6A00 for Canon Pixma IP4200 Blinking Power and resume light.


Hi
Error 6A00
The 6A00 is a Canon generic code for paper path jam.

Solution 1:
Move the printhead carriage back and forth a few times.

Solution 2:
Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

Solution 3:
Press the ink pads down in the purge unit.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Feb 02, 2010 | Canon PIXMA iP4200 InkJet Photo Printer

2 Answers

Canon Mp780 error code 6A00


6A00 is not a jam error, it is an error of the purge assembly not cycling properly. Many times a paper scrap jammed in the capping assembly or the squeegee assembly caught on the filter assembly. Usually worn out gears and dried ink so that replacement of the purge assembly is the best fix.

Jan 19, 2010 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

Canon mp830, when turn on error code 6A00. When lift lid, no lights on ink cartridges, ink cartridges do not slide into middle for access. When turn machine on, hear funny noises as heads try to clean...


Hi
Error 6A00
The 6A00 is a Canon generic code for paper path jam.

Solution 1:
Move the printhead carriage back and forth a few times.

Solution 2:
Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

Solution 3:
Press the ink pads down in the purge unit.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Dec 25, 2009 | Canon MF3240 imageCLASS Laser...

1 Answer

I am also having the 6A00 error code. When I open


OK here the codes
Error 6A00
The 6A00 is a Canon generic code for paper path jam.

Solution 1:
Move the printhead carriage back and forth a few times.

Solution 2:
Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

Solution 3:
Press the ink pads down in the purge unit.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Dec 02, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Code 6A00 -


6A00 means that the purge assembly, thats the cleaning unit where the printhead parks when off on the right, is jammed and cannot move.Look for paper or foreign material stopping it from moving. Sometimes the squeegee unit needs to be pushed back if the pads get stuck under it.

Jun 24, 2009 | Canon PIXMA iP4200 InkJet Photo Printer

1 Answer

Sir iam using cannon pixma 1p6000d photo printer , when i try to switch on my printer i am getting error message error code is 6A00


Hi
Error 6A00
The 6A00 is a Canon generic code for paper path jam.

Solution 1:
Move the printhead carriage back and forth a few times.

Solution 2:
Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

Solution 3:
Press the ink pads down in the purge unit.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Feb 02, 2009 | Canon Pixma iP6000D InkJet Photo Printer

1 Answer

MY Canon Pixma MP 500 Printer won't Print.


Hi
Error 6A00
The 6A00 is a Canon generic code for paper path jam.

Solution 1:
Move the printhead carriage back and forth a few times.

Solution 2:
Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

Solution 3:
Press the ink pads down in the purge unit.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Dec 15, 2007 | Canon MultiPASS F60 All-In-One InkJet...

2 Answers

Error message 6A00


AP position error [6A00] the Sheetfeed unit or the main logic board has failed need to purge unit. Give it a good tank cleaning, possibly replace cartridges. Is it still under warranty? Have you contacted Canon?

Jun 29, 2007 | Canon PIXMA iP4200 InkJet Photo Printer

Not finding what you are looking for?
Printers & Copiers Logo

Related Topics:

44 people viewed this question

Ask a Question

Usually answered in minutes!

Top Printers & Copiers Experts

kakima

Level 3 Expert

96518 Answers

old marine
old marine

Level 3 Expert

1464 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...