Question about HP DeskJet 3930 InkJet Printer

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Paper jam without any paper deskjet F370 all in one

"There is a paper jam (or misfeed). Clear the jam and press the Start Copy button on the printer."message is appearing on the screen.there is no paper inside it.i already tried everything that is present on the hp site ..

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  • nidhisharma Nov 06, 2008

    thanks for ur help it will definitely help other but i still having the same problem.

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2 Answers

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Hi there,

Here is the most important thing to understand about paper jams in any printer....

The printer does not know if there is a paper jam anywhere in the printer.

What it does do, is respond to sensors ( optical sensors, either open or closed, by plastic flags). These flags are moved as paper moves through the paper path.

One example of a paper jam message when there is really no paper jam, is when the feed rollers are worn and do not pick up paper from the paper tray.

When you start printing, the printer expects that first sensor to open ( paper passes the sensor ) at a very specific point in time. If the paper did not get picked up from the tray, then the printer will ASSUME that the paper must be jammed somewhere because it did not reach it on time.

Now this will also happen if in fact the paper did get picked up and then jams prior to the sensor.

So... if you get the picture of how this works, understand then too, that if the printer is showing a paper jam message at power on, then one of the flags is open when it should be closed.

If you do not actually have a piece of paper holding this flag in the open position, then the flag is possible broken.

I usually see this kind of damage occur after a true paper jam, where the paper is removed either in the wrong direction ( pulled out back the way it was going instead of the way it should normally travel ), and this breaks the flag, or it was pulled out forcefully again, catching on and damaging the flag.

All of the above pertains to ANY printer, and not just yours. you must take care to fully inspect every inch of the paper path, from the paper tray, to the exit, use a flashlight, and look for the sensors and make sure they are not blocked or broken.

Good luck,

Cory

Posted on Nov 06, 2008

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Sometimes there is a small scrap of paper. opening the back of the printer and blowing air through the paper track usually removes left over paper from a jam

Posted on Nov 06, 2008

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1 Answer

Error light orange


This state can be reached in the following circumstances:
  • Paper tray is empty
  • Door open
  • Paper jam
  • Misfeed from tray

Action

Verify that the print cartridge is present and that the print-cartridge door is closed correctly.
Verify that media is present in the input tray.
Clear any jams and perform paper-path functional checks.
To reset the printer after a jam, press the Go button.
You might need to clear the error manually, and press the Go button or close the top cover.

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MISFEED INDICATOR BLINKING


DEAR SIR WHERE YOU REMOVE THE PAPER IN THE MACHINE THAT SECTION THERE IS PAPER PATH SENSOR ,THAT SENSOR POSITION IS ABNORMAL PLEASE CHECK THE SENSOR OF THAT SECTION WHERE YOU REMOVED THE PAPER


Hope this may help;

Regards,
VOTIT

Aug 29, 2008 | Sharp AL 800 Copier

2 Answers

Epson cx3200 printer has printing problem


Hello cockie ,

You can diagnose most problems by checking the control panel LED's for ink out, paper-out or copier problem.
If a problem occurs while you're printing, you'll see an error message in the progress window on your computer.
It may also be helpful to try running a printer nozzle check.

See the following message problems and solutions:

Error Message Probable Cause No color or black ink cartridge - - >
Press the Color Copy button to install a new ink cartridge.
The indicated cartridge is not installed or it is installed incorrectly. Color or black ink out - - >
Press the Color Copy button to begin replacing the ink cartridge.
The indicated cartridge is out of ink Ink cartridge error - - >
Press the Color Copy button to begin replacing the ink cartridge.
There is something wrong with the ink cartridge. Paper jam or misfeed - - >
Press the Color Copy button and clear the paper jam by hand if necessary.
Paper is jammed. Press the Color Copy button to clear the jam.
See the User's Guide for more troubleshooting tips.
Paper out - - >
Load paper in the sheet feeder and press the Color Copy button.
Paper is out. Load paper in the sheet feeder, then press the Color Copy button to continue printing. Scanner unit open - - >
Close the scanner unit.
Scanner cover open. Carefully lower the scanner cover and press it down until it clicks securely into place. Scanner error - - >
See your documentation and call Service if necessary.
Press the On button to turn off the EPSON CX3200. Check the transportation lock and unlock it, if necessary. Turn on your EPSON CX3200 again. If the error message still appears, contact your dealer or EPSON. Printer error - - >
See your documentation and call Service if necessary.
Press the On button to turn off the EPSON CX3200, then press it again to turn it back on. If the message still appears, contact your dealer or EPSON.

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1 Answer

Ready and alarm lights keep blinking. will not print


Service manual: ready and alarm blinking :
Paper Jam
Clear the paper jam and press the panel button if the printer
does not automatically resume printing.
Misfeed:
Re-install the paper and press the panel button.

Clear the jammed paper inside the printer. Press the panel button
if the printer does not automatically resume printing.

check the sensors:
1) Turn off the printer power switch, open the front cover, and remove the drum unit.
2) Turn on the printer while pressing the control panel button. The Drum LED comes ON.
3) Lightly press the panel button again.
Alarm LED is ON = Front registration sensor is turned ON.
4) Press and release the panel button again.
Drum LED is ON = Paper eject sensor is turned ON.

If sensors are On, paper is being detected, Off- no paper


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

Feb 21, 2011 | Brother HL 1240 Printer

1 Answer

Help!! Triangle with exclamation mark is flashing. What does it mean?


The blinking triangle indicates one of the following: Paper tray is empty, Door open, Paper jam, Misfeed from tray.

To fix it:
Verif that the print cartridge is present and that the print-cartridge door is closed correctly. Verify that media is present in the input tray. Clear any jams and perform paper-path functional checks. To reset the printer after a jam, press the Go button. You might need to clear the error manually, and press the Go button or close the top cover

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1 Answer

Wont print ready light and alarm light flashing


When the printer "Ready" and "Alarm" LEDs flash as shown, please check the following points:
1.Paper Jam: Clear the paper jam referring to "How do I clear paper jams?"
If the printer does not automatically resume printing, press the control panel button.
2.No Paper/ Misfeed:
-The paper cassette may be out of paper or not properly installed.
-If it is empty, load a new stack of paper into the paper cassette.
-If there is paper in the paper cassette, make sure it is straight.
-If the paper is curled, straighten it before printing. Sometimes it is helpful to remove the paper, turn the stack over and put it back in the paper cassette.
-Reduce the amount of paper in the paper cassette, and then try again.
-Make sure you use paper that meets Brother's recommended paper specifications.
-Reinstall the paper properly, and then press the control panel button. The printer will start printing again.

Dec 06, 2010 | Brother HL 1430 Laser Printer

1 Answer

What does E 2 mean on Xerox XD 100


PAPER JAM PROBLEM
The Main PWB sensed that a paper jam
exists within the paper path.
E2 Status Code (Without SDF) RAP
The Main PWB sensed a tray misfeed or a paper jam in the paper path.
Initial Actions
• Switch off the power and clear any document jam.
• Check for any obstructions in the paper path.
Procedure
Switch on the power. Enter diagnostic code 30-1.
Open then close the Fuser Gate to actuate and deactuate the Fuser Jam Sensor Q3 while
observing the Paper Jam lamp. The Paper Jam lamp comes on and goes off.
Y N
Go toFlag 2 and check the wires for an open or short circuit.
Manually actuate and deactuate the Paper Feed Sensor Q1 while observing the Toner Cartridge
lamp.
The Toner Cartridge lamp comes on and goes off.
Y N
Go to Flag 1 and check for an open circuit.
Place a piece of paper above the Fuser Gate and use the Manual Exit Knob move the paper
across the Exit Sensor Q4 while observing the Drum Cartridge Lamp.
The Drum Cartridge lamp turns on and off.
Y N
Go to Flag 3 and check for an open wire.
Manually actuate and deactuate Bypass Feed Sensor Q2 while observing the Auto exposure
lamp.
The Auto exposure LED comes on and goes off.
Y N
Go to Flag 4 and check for an open circuit.
Press the Clear button. Enter diagnostic code 6-2. Press the Start button. The Registration
Roll Solenoid can be heard switching on and switching off.
Y N
Press the Clear button. There is +24 VDC measured between CN103-1 and GND.
Y N
Replace the Main PWB PL 7.1.
Go to Flag 5 and check the wires for an open circuit. If the wires are good, replace the
Registration Roll Solenoid SOL3.
Press the Stop button. Paper jams in the fuser.
Y N
Check the following:
• Ensure that the paper tray guide is set to the correct width of the copy paper.
• Inspect the paper path from this tray and the paper registration area for an obstruction
such as a burr.
• Inspect the Registration Roll, PL 5.1 and the Pinch Roll, PL 1.4 for contamination
and wear. Clean (with Film Remover only) or replace as required.

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1 Answer

Printing troubles


Paper jam:
Clear the paper jam. If the printer does not start printing, press the control panel button.

No paper:
Put paper in the printer. Then press the control panel button.

Misfeed:
Put the paper back in properly, and then press the control panel button. The printer will start printing again.

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