Is the problem with the copier or the line? What is the next step to correcting the problem? The phone company for the lines say it's the machine and the the tech for copy machine says it's the phone lines. Help!
SOURCE: line across paper from Canon iR2016 copier
The line may simply be the optics (mirrors) are dirty. Take a lens cloth or a very soft cloth with 91% alcohol (just alittle bit) and clean them and the exposure glass. That should do the trick. You can also use this method on the rollers as well. Just make sure the fuser roller is cool to the touch first.
SOURCE: copies print with horizontal lines
thin lines? spaced about 1.5 inches apart could be toner left on the drum, take the cartridge out turn it over and retract the shutter, manually turn the drum using your thumbs on the edges of the drum, do you see thin lines on the drum? sometimes something sticky gets on the drum attracting toner and then it transfers to the paper during the copy process
SOURCE: Canon np 1010 copier
There is a Drum UNIT for your machine that I think is User friendly. Just order the Canon Brand, and if the unit is User Friendly, they place instructions on how to replace it in your machine. Your best bet is to find a company online that has a Canon Brand Drum unit in stock, and also a toll free phone number, and when you call them up, ask them if the drum unit is User Friendly (Customer Replaceable) if so, then order the drum unit (not just the drum by itself, but the unit is recommended) and replace the unit. This should take care of the line problem that you are having.
IF you want to be sure about the lines on the drum, get a flashlight and look inside the machine and on the drum. After making a copy and having lines show up on your copy, turn the machine off, open the front door, and machine. Look inside with a flashlight by the drum. If you see lines on the drum, then you know the problem is in the drum unit.
Hope this helps.
FYI, Canon Drum units on a couple sites goes for 95.00 - 125.00.
Good luck.
SOURCE: PIXMA MP780 Canon Copier skipping lines
Try cleaning printhead (google it you find it) make sure you attempt cleaning with Windex ammonia D (overnight solution)
If not you may have to replace Printhead (Plastic Box, cartridges snap into) sometimes the resistor will burn out.
1-800-828-4040 (Direct from Canon $31 + shipping)
If that doesn''t work contact www.usa.canon.com and find authorized printer repair. location. I am having same problem!!!
SOURCE: PC745 error code - what is it. Source for manual?
that is the symbol for a paper jam. the figure 8 represents the rollers and the zig zag is the crumpled paper.
Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/charles_45d8d6c78cd9f0b6
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