Question about Gateway 310S (2900621) PC Desktop

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Turns on, then shuts down before anything shows on monitor

The computer shuts down almost as soon as it starts up. Then it will not start up again until I unplug it and start over. Each time, it will just shut down again. I took the side panel off and watched the LEDs on the Mother board. A green light stays on near the CPU. When I turn it on, a red light flashes for an instant at the bottom of the board, near the board slots. I tried a different power supply with no change. I tried unplugging all the power cables to the drives with no change. I unplugged and reseated the memory chip and the CPU with no change. I don't have another CPU or memory chip of the correct type to try in it. Any suggestions?

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  • Rex James Oct 21, 2006

    Thanks for the tips. I tried a new CMOS battery and new thermal grease on the CPU heat sink. Still no change. Since I don't have another CPU to try, I guess I'll have to send it to a local repair shop. It doesn't even make it far enough for a beep to sound.

  • bbutcher Nov 05, 2007

    My computer requires many presses of the power on button to start, then may shut down in 2 seconds or after booting up. I got it into safe mode once but it still shut down by itself. I re-seated all connectors and plug-in boards, and tried another power cord. My spare power supply has different connectors at the mother board end, so will not work.

  • Anonymous Nov 14, 2007

    I have the same problem with my 8311. The fans come on high as it freezes. I get F1, F8 and F12 but freeze before I can do anything. All kinds of error codes 7, 162 , configure problem, beeps 1-3-3-1, 1, 1-3 to many.

    Blue screen, black screen managed to get to the recovery and Windows screen once before fans came on. Replaced motherboard but may have been DOA from eBay. Used 6 flopplies from Microsoft but only get to No.3 before is shuts down. Tried another hard drive that had 95 on it. Got to the Logo. Still trying as my bill information was on Lotus 97 and I need it. Of course not backed up.

  • Rex James Nov 20, 2007

    Thanks for all the possible solutions that have been submitted. The computer went back to the owner and I don't know if he sent it elsewhere for repair. I tried the suggestions but none of them helped in this case. I'm hoping the suggestions will help others who are having this problem.

  • pj24 Nov 27, 2007

    I turned off my Gateway Media Center PC yesterday but turning it off using the Start icon. This morning, I tried to power up but am not getting anything. No light, no beep , nothing. I check the connections and power bar and evrything is ok there. Printer can power up but not the computer. Any suggestions before i ship the computer off for repair?



    PW

  • lvin70 Dec 02, 2007

    Mine does the same thing.

  • samm41 Dec 06, 2007

    The computer shuts down almost as soon as it starts up. Then it will not start up again until I unplug it and start over. Each time, it will just shut down again. I have replaced the power supply and put a new cpu cooler in. Still doing it. Merle

  • stripee Mar 26, 2008

    Hi

    I have a spookily similar problem. PC can run for hours with no problems at all. Sometimes it will shut down after 30 minutes. I thought it was the powerpack overheating, as the only way to switch on again is to unplug from the wall. Interestingly when plugged back in, the pc starts up again immediately without touching the power switch. I can't work out what might be causing and it's not helping the smooth running of the machine.

  • ulccso May 08, 2008

    I have a similar problem. PC can run for hours with no problems at all. Sometimes it will shut down after 30 minutes. I thought it was the powerpack overheating, as the only way to switch on again is to unplug from the wall. Interestingly when plugged back in, the pc starts up again immediately without touching the power switch. I can't work out what might be causing and it's not helping the smooth running of the machine.

  • Rio de Jul 21, 2008

    My daughter's computer (Gateway 310 tower) is doing abut the same. I turn it on and it starts but then shuts off. It then tres to start by it self and shuts down. I don't think it's the pwr supply as th elights lite up and it is tring to start. Any suggestions?

  • ramcharan46 Aug 13, 2008

    The computer shuts down almost as soon as it starts up. Then it will not start up again until I unplug it and start over. Each time, it will just shut down again. I took the side panel off and watched the LEDs on the Mother board. A green light stays on near the CPU. When I turn it on, a red light flashes for an instant at the bottom of the board, near the board slots. I tried a different power supply with no change. I tried unplugging all the power cables to the drives with no change. I unplugged and reseated the memory chip and the CPU with no change. I don't have another CPU or memory chip of the correct type to try in it. Any suggestions?

  • Anonymous Nov 27, 2008

    HELP!
    Have sent my Gateway T1621 back to Gateway 4 times. It runs flat just fine, but when I put it on a stand at a 45 degree angle, it shuts off. They've replaced the motherboard and the heat sink (two times...) and now they're telling me tnat they need to replace the surface area. Sounds like they after August, they can't fix it, and don't want to honor the warranty, but I'm not techie enough to argue with them.
    Need to run it at an angle for mechanical engineering and design work, and I've been without it since August.
    Any suggestions as to what to say to the Service reps?

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I am an IT Tech of 11 years, I have found this problem and have solved this problem on the Gateway machines. Also works on the Gigabyte, ECS and Biostar motherboards in the same machine/s. It is not the memory, video, hard drive, or processor so rest assured. This is relatively an easy fix for those that are tech friendly. Remove the retarded one plug front panel power plug, remove the pins for the reset button and that does it. How you fix it from this point is up to you totally, but that does fix the problem. It is a common and frequent problem that mass producers have when developing wiring for them.

Posted on May 28, 2009

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Hey there, I have encountered this problem on a few PC's... I have done fresh installs of windows xp pro on two machines, they install fine and I got to turn the machine off and restart and now both PC's turn on then before anything displays on the monitor it shuts right down...Is there a problem with the BIOS this problem seems all too common for it to be hardware on two different machines, they are both relatively old so would the CMOS battery have anything to do with it??? Please help this is getting old!!!

Posted on Sep 07, 2012

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My computer (eMachine T3092) would startup and shutdown. I replaced the power supply but this didn't resolve the problem. I mistakenly removed the Power Switch connection from the system board and the computer would not bootup. I replaced the connection, powered up the system, and quickly removed the power switch connection. The computer booted up and stayed up with no problem. Try replacing the power switch. Can any one tell me where I can find a power switch for the above model computer? If so, please email me at holloway@netscape.com

Posted on Jun 01, 2008

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Has anyone thought about blowing out the CPU heat sink and fan?? I have encountered this problem many times and it always has been blocked fan and heat sink

Posted on Nov 18, 2007

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You probably have a hard ware problem. Like a bad modem ,ethernet, or video card, sound card or something like that. You can pull them out one at a time until you find the one that is bad.you will have to crack the case with the computer unplugged pull one out at a time and leave it out until you have tried all of them. If after you pull one out your computer starts working then don't put that one back in. Get a new one. you will have to turn your computer on and off unplugging it each time you check one.

Posted on Aug 07, 2007

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ITS PROBABLY A VIRUS.. THAT MAKES YOUR COMPUTER SHUT DOWN/RESTART...

Posted on Sep 27, 2007

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Try a new memory stick. I have same problem and replacement with new memory stick solve it.
William

Posted on Oct 28, 2007

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The same happened to my CPU. ON checking the motherboard, found it to be burnt. Must be because of power fluctuations.

Posted on Dec 09, 2013

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Check for popped capacitors on your motherboard a capacitor is cylindrical and soldered on the board will have a X or K indent on the top. If they have expanded from the top then you need to replace the capacitors. check this link : http://www.flickr.com/photos/whyamikeenan/3993856676/

Posted on Aug 18, 2010

Cpu is overheating ! look at that tiny fan.
bios does this , roll backs cpu clocks until temerature drops.
normal overheat situation.
fix the problem not the symptoms.
solution.
add a case for pci slot fan.
my server this box ran for 5 years under linux with this box and a nice 80mm fan added.

cheers

Posted on Jul 22, 2008

Hi: I have a W4682 that uses the FIC Motherboard model number VG33. Mine doesn't have the LEDs you wrote about. However, your description of events sounds like what I had with an ASUS P4B Motherboard using LEDs that change colors from green to red upon powering up. The LED color change to RED is a signal that the AGP Video Card draws too much voltage, such as 3.3 volts when the m/b specs call for using only a 1.5 volt graphics card. The RED lights up and quickly shuts down the power supply so that the m/b will not fry. If you switched video graphics cards back to your original, it may be solve your problem. The 1.5 volt cards have an extra notch to permit entry to 1.5 volt restricted use AGP slots. In any case, check-up on each of your PCI devices to see if any of them may be the cause of the pre-post shut-downs. Empty all of them if you feel the Graphics Card is Okay. And don't forget that your memory frequency needs to match-up or exceed the Processor's FSB setting for the VG33 M/B. I always found that PC3200 (LOW density chips, non-ECC & non-Reg) will always work - going backwards to match the processor needs if necessary. Good luck! -Gregg

Posted on Oct 15, 2007

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Sounds like it is grounding out and the power supply is going to a safe mode and shutting down. Check the motherboard, if you have take it out and start it outside the case with no other connections to it(Hdd, memory,ect.)

Posted on Apr 02, 2007

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Adding on to Sandrew's answer, try reapplying thermal compound to the CPU and resetting the fan on top of it.

Posted on Oct 11, 2006

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Try changing the cmos battery first as sometimes this stops boot up in some cases when flat, if no change it may well be suspect processor or mobo problem. If it doesnt even get as far as first beep more than likely processor

Posted on Oct 11, 2006

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SOURCE: Turns on, then shuts down before anything shows on monitor

you have to change prossesor is overheating

Posted on Jan 03, 2008

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