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Does not pick up DVDs

Cant get a solution. Since 3 years it has not worked. In the earlier period it would not pick up some DVDs and at other times it would pick up the same DVDs it had not picked up earlier. Eventually it stopped picking any DVD. What should i do?

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Dear FixYa Team,

Thanks for your inquiry re my problem.

Since I posted, I THINK I may have solved my problem. I unplugged the unit for an hour or so, plugged it in again, and it DID play a "commercial" DVD that I had tried earlier. I don't know if this is a permanent solution -- we'll see. If not, I'll take the next step in seeking some help.

Thanks again.

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