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you cannot retrieve messages off the voicemail system I am afraid. If this is down to malicious calls and police are involved speak to O2 as they may have a way to supply evidence direct to police?
Regarding turning off voicemail here are the codes you need, dial 1750 to activate voicemail, 1760 to deactivate voicemail, 901 is used to call in and listen to voicemail and additional options i.e. greeting, pin etc.
WARNING! By turning off voicemail you will ERASE any messages in your voicemail as it resets each time deactivated! So only do this is messages are no longer required!
Hope that helps?
I had the same problem. I just called my wireless provider, AT&T in CA (USA), and told the agent the problem. She said they had not added "basic voicemail" to my number, but should have. After 10 minutes it was on and voicemail works fine.
have the phone check fully the microphone needs to be replaced and the earpiece as well........the housing by the earpiece might be block so take a small flatbit screwdriver and have try to to clear it.