Question about HP Office Equipment & Supplies
Turn the printer off.
. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.
Posted on Nov 06, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
Carefully remove the jammed photo paper. Gently pull the paper up and out of the paper feeder tray.
Reload the paper into the tray. Stack the paper on a flat surface and then carefully slide the paper stack straight into the paper feeder tray---along and aligned with the right side of the tray. Secure the stack in place by sliding the left "edge guide" against the paper stack.
Press the "OK" button to resume printing. If you had a "Paper is jammed in the printer..." error message displayed on the control panel LCD, pressing "OK" should also clear the message.
Pull the paper from the printer, if the status message reappears and/or the printer doesn't print, and check the paper for folds, buckling and curled edges or corners. Also check the sheets for sticking. If any of your sheets stick or have damage, remove them from your photo paper stack and replace with new sheets. Reload the paper and press "OK" to try again.
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