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Problem with new email notification link on IM!

Hi, I am using yahoo instant messenger 8.1. When I click on Help options to check for updates, nothing happens. When I have a new email notification, I click on the envelope icon nothing happens. It does not take me to yahoo mail. I deleted version 8.1 and I installed version 9.0, it got even worst. When I click on the envelope icon, it gives me an error message. And when I click on the help options, I get an error message window for each of the options. What should I do to solve the problem? Please help me! help me! My email address is franzu77@yahoo.com

Frantz

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There are 5 things that you must check:
1. At the start menu click on control panel>add or remove programs>set programs and access defaults>custom (there are 3 to chose from): check e-mail
2. At the tools menu click on internet options>programs: check e-mail
3. At the task-bar right click>properties>start menu>customize: check e-mail
4. At the start menu click on control panel>add or remove programs>change or remove programs: check if windows messenger 8.1 is still there 9.0 might need to be repaired. It will say change or remove.
5. At the start menu click on control panel> windows firewall>add a program: add windows 9.0 and make sure 8.1 has been deleted

Posted on Nov 06, 2008

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