Question about HP LaserJet 1300 Printer

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Toner Cartridge Jammed

I installed a new toner cartridge but forgot to remove the tab. It is now stuck in the printer. The manual is no help. I don't want to force it out. Is there some undocumented way of freeing it?

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Hi Cope,

Unfortunately, you are going to have to force it out.

I am quite surprised you didn't have to force it to go in, but none the less, don't be afraid to apply a little pressure to remove it.

If you apply equal pressure to both ends of the cartridge while trying to remove it, you shouldn't end up damaging anything. You may knock the pull tab off the new cartriged, but the printer itself is pretty ruggid, and you shouldnt cause any damage.

Posted on Nov 06, 2008

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1. Turn off the printer. Turn the printer off and on to see if it can automatically clear some or all of the jam.

2. Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it. Remove any paper trays. Inspect them for wrinkled or damaged paper.

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The toner light being on solid means that the toner cartridge is empty.
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If you have already changed the toner cartridge with a new one, then you will want to reset the toner cartridge.

To manually reset the printer, first, remove the toner from the printer and separate it from the drum unit.

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The tab is set at the right position and must be pushed back to the left side of the opening.
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Hello Rapidlube,

This problem is a common issue and easily fixed.
When putting in a new toner cartridge, the printer usually automatically resets the toner count.
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To manually reset the printer, first, remove the toner from the printer and separate it from the drum unit.

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The tab is set at the right position and must be pushed back to the left side of the opening.
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