Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

1 Answer

Windows XP crashes when I plug in My Book

My 500 GB external hard drive crashes my computer every time that I try to plug it in. It has never worked. I can get as far as to accept the license then crash.

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  • LTReed Nov 06, 2008

    I bought it from Best Buy. I will return it. THANKS!!

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  • 24 Answers

Did you buy it from a store or somebody you know? if you bought it from someone you know..it could just be a hunk of junk or have a virus in it or something. if you bought it from the store...make sure its compatible with your computer. if it is compatible and it still doesnt work....try calling customer service or just go to where you bought it and exchange it for a different one. hope this helps!

Posted on Nov 06, 2008

  • shutupnaggar Nov 06, 2008

    cool best buy should fix ya right up!

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Why is there a question mark on my WD My Book 500 external Hard drive short cut?


Wow, Im amazed at the guy who threw his WD into the freezer for a week after a fatal crash and was able to get most of his stuff back! I was so frustrated after my second WD crashed that I gave up and used it as a door stopper. I was too bummed out to even bother returning it for an exchange, and when I did think of doing that, it was too late. I decided never to buy WD again, their drives are pure junk!
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When i plug it in it makes a strange tikking noise and does not connect


The ticking noise is not a good sign at all! Try plugging it into a different computer and hope that it works. You need to get the files off of it ASAP.

The tikking sound you speak of is the disks inside your hard drive hitting each other, also known as a hard drive crash. This is BAD news if it is. Your data will not be able to be recovered if it has crashed due to physical damage. Try to get your data off of it as soon as you can, that is, if you still can

Sorry for your loss

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My desktop crashed. I lost everything on it. I thought I downloaded some informatin on my Seagate Externa harddrive, however, I am having problems connecting to other computers to see if any information is...


External hard drives are plug and play, the drivers are build into windows.
IF the hard drive was connected when your computed crashed, and the hard drive was in use, it may have damaged it.
If it does not automatically connect to other PC's looks like it has been damaged

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SimpleTech 500 GB external hard blinking red light


I got one with the same problem. I opened up the case and hooked up the hard drive to a generic usb to sata adapter that i picked up on ebay and it works fine now if a bit clunky looking.

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Dropped my wd portable hard disk now computer is not reading it


brother
your hard drive has either a crashed head,ir amisalligned head due to dropping it several times. also head stuck to platter is the result of dropping it.and may be the motor of the hard drive has lost its central axis and has got jammed.
if your drive is still spinning i am sure it has head crash problem only.
please try to either get it replaced if its under warrenty.
if you wish to recover data , please pm me.

datarecoveryfactory

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My wd 500 gig external hard drive keeps blinking and my computer doesnt recognize it. whats going on?


How do you have it connected to your PC? USB or Firewire? try plugging it in to different slots or try plugging it in on another computer to further isolate the problem. some external drives requires power adapter to work so make sure that you're using the power adapter if it comes with the device. if not, there might be something wrong with the device specially if it was working before

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Take it our of the external encasing and plug it in directly to your motherboard. This has worked for me in the past. I just had my second wd external harddrive crash so now I will do the same process all over again.

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sure...take it to a data recovery specialist(the repair network may have something to that effect)

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if you are running windows, then check the following:

go to control panel -> administrative tools -> computer management -> storage -> disk management.

you probably have a drive (located on the bottom right) that is listed with no drive letter, just assign it a drive letter and see if it comes back, if not, the drive is probably not initializing and you might have to either format it or replace it.

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Extract the drive from the case. The drive and/or enclosure has failed. place the drivein a known good working enclosure and keep moving. what computer is your main system?

Keep me posted.

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