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Kenmore 417 front loading washer eating my clothes!!

Help! We have a Kenmore front loading washing machine
Model# 417.44152400 It's only 3+ years old. It's been great, but in the last month, something has gone terribly wrong. Our clothes are coming out with big grey/black streaks on them & holes torn & ripped through them. I've lost many things already. The streaks are almost like melted rubber. Some of it you can actually "roll" off, but it totally destroys the piece of clothing. There is also a smell, like burning rubber or a chemical smell.

I'm afraid to wash anything else as we've already had to toss hundreds of dollars worth of towels & clothing. Does anyone have any ideas on what this could be? Unfortunately we didn't purchase the service contract. I wouldn't buy a Kenmore washer again after this. Help, please??!!


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  • Cymbre Dec 08, 2008

    I got online to search for the answer to this very same question. I am completely disgusted and like the first poster, afraid to wash my clothes. Tonight was the 2nd time this has happened. The last time was several loads ago.

  • billcgolf Dec 23, 2008

    I have the same problem with clothes being basically for a lack of better words "shredded", but with our one year old GE front load washer. Not sure if the clothes are getting caught in between the door and the tub or what during the cycles. I had numerous shirts basically ruined because of this. I know when I load the washer, no clothes are hanging outside the tub when I close the door, so what could be happening?

  • jbmiller13 Jan 06, 2009

    I have the exact same problem. After using the washer for two years with no problems, I have had multiple items of clothes ruined, with holes in them and streaks of melted rubber around the holes. In addition, we have had to take the washer apart numerous times, because items of clothing are getting sucked into the pump, which keeps the washer from spinning out. This is very frustrating, because we purchased the washer to be more efficient by using less water and electricity, but we are spending more on replacing the ruined clothing. At first I thought I was filling the washer too much (the salesperson who sold it to me from Sears said I could absolutely stuff it), so I have tried washing smaller loads, but it doesn't seem to matter. Clothing is still being ruined almost every time I do laundry.



6 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

  • 209 Answers

SOURCE: front loader washing machine = black streaks on clothing

I am a recently retired engineer of 20 years once you have ruled out anything getting inside the machine by accident etc, like something in pockets or greasy overalls, then its likely to be the drum bearings, has the machine started to get noisy on the spin the drum bearings are covered by a rubber seal, this seal gets damaged or worn and water leaks into the bearings themselves washing out the grease back into the drum where the washing is, you could also notice slight water marks on the floor underneath the machine on the floor, take the back off and look for water marks coming from the drum outer casing behind the pulley, these marks will be brown and will originate from a small drain hole, if any of the above change the bearings before any real damage is done, either to the clothes or the machine, as repair can be expensive? sorry, hope i have helped you as to where to look at least,

Posted on Sep 19, 2007

  • 3587 Answers

SOURCE: Old washing machine is starting to leave grey streaks on clothing

hmmm..let's see..sounds like you have some residue accumulating from something possibly seeping into the tub. That can be old rubber, a metal sheath, or even an leak of lubricant. Like an old car, there are parts of every mechanical device that need to be attended to.

I'd recommend you find the most seasoned person that works on older machines, to come by and assess what is 'leaking' on your clothing. Grey comes from something metallic or rubber/plastic.

Hope you can solve this one, and keep that old machine happy.

Posted on Feb 19, 2008

  • 51 Answers

SOURCE: Magnet fell out of dispensing drawer and I don't

I dont see why there would be a magnet in the dispenser draw in the first place,,,, is it possible it somehow got in there by accident and when it fell out you thought it belonged in there ?

Posted on Mar 13, 2009

  • 903 Answers

SOURCE: Clothes and towels don't smell fresh after washing

If you are sure that the pump is not blocked then try running the machine on a quick wash on its own with a little bleach in the drawer.

Posted on Jun 28, 2009

  • 13 Answers

SOURCE: model 417 44152400 lights on wont spin or drain

check the lid switch

Posted on Dec 17, 2009

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