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After i've turned on my computer, and used it for about 5 to 10 minutes, the computer freezes and i have to turn the computer off. when my computer freezes my mouse usually does not freeze. sometimes i'll get a blue screan saying i have to shut down. over the last few months my computer has been doing this. sometimes it won't do it for a day, week or month and i will think i will have solved the problems, but it eventually always comes back.

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  • Beinion Nov 06, 2008

    I've already deleted the program i installed before this started happening.

  • Beinion Nov 06, 2008

    it is also a laptop...so im not plugged into anything except by interent and by battery cable

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You can start by uninstalling the program you installed before this started happening. You can also do system restore which you'll find in start>accessories>system tools.
If nogo, try disconnecting devices on the back of the computer except the keyboard, mouse, monitor and power. Turn the computer on without them. If the issue disappeared, reconnect what you unplugged one at a time until you find the culprit.

Posted on Nov 05, 2008

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