Question about Philips GOGEAR SA6045 MP3 Player

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Cant load Phillips gogear software

I've been tryng to load the GoGear software on my son's laptop. When the adobe flashplayer programme starts I work through each step until it gets to the 'load software' section. When I select 'load software' it seems to check my drive, then it skips through to the next step (user manual). There is a note that says if it detects that the software is alreday on your computer it will only load the missing software, but after it skips the software load I cant find any envidence of the GoGear software in any of the drives and directories on the laptop.

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  • Anonymous Nov 16, 2008

    yes

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  • 8,596 Answers

I would check Start --> Philips Digital Audio Player --> Philips Device Manager

If it is not there, check to see if the laptop is running Vista. If it is a Vista OS, get the firmware upgrade and updated software directly from Philips website

Posted on Nov 25, 2008

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4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

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http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?scy=GB&slg=ENG&cat=MP3_PLAYERS_CA&sct=HDD_AUDIO_JUKEBOX_SU&session=20080621082708_92.21.147.221&grp=PORTABLE_ENTERTAINMENT_GR&ctn=HDD065/05&mid=Link_Software&hlt=Link_Software
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1) Back up all files on the GoGear
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