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Apple Wireless Mighty Mouse

My mouse was fine for 6 months and now my scroll ball only scrolls down and not up anymore. I have tried everything It scrolls right, left and down. That is it. I tried cleaning it and nothing new happens.

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Did you take the ball out and clean it and everything it touchs internally?? Dust tends to build up in it and makes it go where you dont want.

Posted on Nov 05, 2008

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1 Answer

Apple wireless mouse will not scroll down. Any suggestions on fixing this problem?


remove the battery cover and batteries, spray compressed air through the two plastic lids (use precision hose included), so that air passes into and clean dust and dirt.
Then clean the scroll ball with a piece of cotton cloth moistened with water.

May 20, 2010 | Apple Mighty MA086LL/A Mouse

1 Answer

Mighty Mouse won't scroll down


1-turn mouse on back
2-there is a cover that holds the roller in place turn and remove
3- put roller and cover to the side
4-look inside there is a wheel and a bar
5-on the bar you will see some accumulation of dust and string, hair etc...
6-remove with eyebrow remover
7- put back roller and cover

Dec 19, 2007 | Apple Mighty MA086LL/A Mouse

1 Answer

Top scroll ball dose not work


Easy fix. Turn your mighty mouse upside down. With a dry cloth, preferably microfiber or a lens cloth, rub the wheel vigorously back and forth to clean out any dust that may be stuck in the mouse.

Dec 29, 2009 | Apple Mighty MA086LL/A Mouse

1 Answer

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Your little ball is dirty. Q-tip and rubbing alcohol to clean it up. You will need to move it around with one finger while cleaning it. Be sure to disconnect it first.

Dec 29, 2009 | Apple Mighty MA086LL/A Mouse

1 Answer

Mighty Mouse has stopped scrolling down. Can't figure out why.


did you replace the battery,clean the sensor which is in line with the scroll key.

Sep 10, 2009 | Apple Mighty MA086LL/A Mouse

1 Answer

Any solution for apple wireless mouse not able to scroll-happens frequently-I do all the usual things, ie: cleaning scroll ball with a toothbrush, alcohol, etc. Works for a while, sometimes an hour, day,...


if you're having issues with a "mighty mouse" let me tell you that no matter how well you clean it, the problem will continue. If you can't get a free replacement from Apple, the best experience for us at my office has been to move to Logitech bluetooth mice. Logitech V270 Cordless Optical Bluetooth Mouse works great and you have all the functions you need like scrolling, right and left click, etc.

May 10, 2009 | Targus AMU18US Mouse

1 Answer

Scroll Button does not work


Take the mouse off of the computer. Turn it upside down on a piece of clean printer paper, so that the scroll ball is touching the paper. Roll it around briskly on the paper. This will help clean off the scroll ball.

Mar 30, 2009 | Apple Mouse

2 Answers

Scroll ball not going going down


I had the same problem and checked at the Apple store and was told to rub the scrolling ball with a alcohol prep pad. works wonderful. May have to repeat as needed.

Feb 21, 2009 | Apple Mighty Mouse Wired

5 Answers

Mighty Mouse won't scroll down


I have had the same problem on occasion.  I found that if I turn the mouse over and tickle it...  It works!  Only kidding...
Turn the mouse over, push down hard so the ball is depressed, and move it vigorously in all directions.  That usually dislodges whatever is trapped inside.

Dec 19, 2007 | Apple Mighty MA086LL/A Mouse

3 Answers

Apple wireless mighty mouse


Here is my solution.

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Nov 16, 2007 | Apple Mighty MA086LL/A Mouse

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