Question about Bose 3 2 1 GSX System

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DVD Stuck in Bose 321 GSX System

I have the same problem, DVD stuck in the machine. Says it is opening, makes the sound, but nothing happens.

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You can also unplug the unit from the wall to reset
and plug the unit back holding the eject button. This will release the disk.
Another way is: Take the screws off and take cd out
and also check see if motor is not working properly.

Posted on Nov 06, 2008

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Tap the unit with hand, hope cd will be ejected.

Posted on Nov 06, 2008

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I put in a dvd and i get format not supported?bose 321 gsx system


-If this happens on all DVDs, then this may need to be repaired (Bose will repair this for free if this is the case- they can test it too) -If this happens on some or most DVDs, you can try a firmware update. Call Bose at 800-367-4008 and tell them about this. Request the most recent software/firmware update disc.
If you haven't already, just try resetting this first. (unplug the power cord from the acoustimass module for about 30+ seconds and try again)
If this happens primarily on rentals or home-made dvds, an update will most likely fix the problem.

Jul 15, 2009 | Bose 3 2 1 GSX System

1 Answer

Bose 321 only plays DVD movies in black and white


This happens because the connections are not pushed in fully. Check the connections are push them fully in, they are very stiff on Bose units.

If that doens't help, try a new cable.

Jul 07, 2009 | Bose 3 2 1 GSX System

2 Answers

Bose 321 Series III Lateness


This depends on the source. If this happens internally (from a DVD in the 321) then the problem should be able to be resolved by just resetting the 321. (unplug the power cord from the sub for 30+ seconds) -If this is from external sources like a cable box, believe it or not, you can reset the cable box the exact same way. If resets don't fix this (and this is external) then check the cable box's settings for a/v delay compensation.

Jun 19, 2009 | Bose 3 2 1 GSX System

1 Answer

I have a Bose 321 system. The DVD is stuck in the closed position. It reads it will open or close but nothing happens. Any suggustions?? Thank you.


unplug it and wait two minutes and plug it back in. That will often reset everything. IF that doesnt do it for u then get a small paper clip and straighten it out. use the paperclip wire and push in on the small hole next to the dvd drawer. that is the manual releast.

Apr 27, 2009 | Televison & Video

2 Answers

Stuck dvd in the bose 321


Try unplugging the Bose system, then plug back in and press the eject button. This works for me.

Jan 06, 2009 | Bose (321GS) System

2 Answers

CD stuck in disk tray of (original) BOSE 321


NO NEED TO TEAR APART OR REPLACE THE UNIT! JUST TURN OFF THE UNIT, LEAN IT FORWARD AND A LITTLE DOWNWARD AND HIT THE LOAD BUTTON AND IT WILL OPEN. THAT'S THE TRICK!

Nov 23, 2008 | Bose 3·2·1 II System

1 Answer

Bose 321 System


its the format of the DVD as its written.
Nothing you can do but to have the DVD re-authored.
We had this problem with out wedding video. It runs fine on my computer but not in the Bose. We asked the videographer to reauthor the DVD explaining the problem and it works now.

Sep 13, 2008 | Bose 3 2 1 GSX System

1 Answer

Dvd door stuck shut on my BOSE 321 home sys


Try to unplug the whole system from any power source for 2 minutes to reset. Hope it will help.
Good Luck.

Dec 26, 2007 | Bose 3 2 1 GSX System

2 Answers

Bose 321 cd/dvd tray stuck closed


Please kindly check if this is d model of your 321

Nov 13, 2007 | Bose 3 2 1 GSX System

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