Question about HP ScanJet 3500C Flatbed Scanner

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C++ runtime error Readiris Pro 11 on HP Officejet Pro L7780 All-In-One

I have an HP Officejet Pro L7780 All-In-One printer installed on and IBM ThinkPad T60p running Windows XP Pro with Service Pack 3.

When I launch Readiris Pro 11 for Hewlett-Packard and click on the OCR Wizard, I get the HP Scanner splash screen then the software freezes with the error:

Runtime error:

Program C:\Program Files\Readiris Pro 11\readiris.exe

abnormal program termination

Has anybody come across this error with this software?

Thank for your help.

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  • greniercs Nov 25, 2008

    Same problem when trying to use a brand new package with its own serial number, runningt on Vista Home Premiun and using HP 3055 Laser Jet.



    The best solution is to return the package as even the Iris people ignore you when you ask for possible solutions.

  • Anonymous Mar 18, 2014

    mk:@MSITStore:C:\Program Files (x86)\Hewlett-Packard\PrecisionScan Pro 3.0\gtf.chm::/guidedtf.htm

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