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New HP Office Jet J4500 Series printer. My computer seems unable to accept the software CD instructions for installation. I have tried many times and have gone through the re installation process to no avail. Help.

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Uninstall the software if possible and add it from the add hardware wizard. You should be able to add it that way. Just follow the prompts and select the appropreate items then reboot if nessesarry.

Posted on Nov 05, 2008

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Can you e-mail instructions to set up my HP Deskjet 5940 printer to my Dell computer. My computer recently crashed while using this printer. I have another computer, but I"m unable to set up printer. ...


You can try to make sure no printer is there by uninstall all the printer drivers from control panel. Then use the CD of the printer to install it as a new one. Maybe system restore can bring you back the printing too.

Sep 24, 2010 | Computers & Internet

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Trying to connect hp 8000 to my lAPTOP MAC???????


http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=219&lc=en&dlc=en&cc=us&product=3762364&lang=en
download and install this software after that just hook the printer ..I assumed this is a office-jet pro 8000

Mar 09, 2010 | Computers & Internet

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My computer don t accept office installation


ok u can change your cdrom than after u can install the same cd. than after same problem u can face.u have to change the cd of office 2007. ok first u have to change your cd rom..

Mar 30, 2009 | Dell OptiPlex GX520 PC Desktop

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Have loaded hp all in one for first time and after many attempts the device set up has failed to complete screen displays.have followed instructions over and over and is installed but no program or views...


To begin with you need to turn the printer on by the electric outlet, but not the usb lead to the computer, when you turn the printer on for the first time it will print an alignment page, put this face down on the scanner bed, and then load the software, the software will tell you when to connect the usb lead. Do not connect the USB lead until instructed to do so. You will then be guided on what to do next on the screen and which parts of the software you want to run. I suggest doing a complete install as this will come with HP solutions enabling you to get help if you run into problems. If you have the software loaded on the computer but it failed to connect the printer then maybe windows tried to pick it up. Do not connect the usb lead and windows will not pick it up. Uninstall the software and try again as instructed above. When the software starts to load and it instructs you to connect the usb lead, windows may tell you that it has found new hardware, ignore the pop up as the drivers will be loaded from the cd.

I hope this helps

Nov 30, 2008 | HP Computers & Internet

1 Answer

CD LOST OF HP DESKJET 3845


HP.com/Support>HP Deskjet 3845 Color Inkjet Printer>Drivers & Software Downloads>Pick your Operating System,
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=372330&
You didn't state what Operating System you are using. I'm going to pick Vista to use as an example,

There is no full feature software and driver package for Vista. However there is a basic driver, and a workaround. Here, http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01655752&lc=en&dlc=en&cc=us&product=372330&os=2093&lang=en

If you have Windows XP, here is the driver, and the HP Essential software,
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&lang=en&product=372330
First download the driver, (IN DOING all of this, DO NOT have the printer plugged into the computer, and have the printer turned off)
Click on -> HP Deskjet Full Feature software/driver: USB cable
(Size is 14.41MB)
It will go to your desktop screen. Double-click on it. If a window comes up that states Extraction Wizard, go up to the top right, and click on -> Extract All Files. Follow the instructions. Look for a file that has -> Setup, or a file that ends in -> .exe

It may ask you if you want to restart your computer at this time.
NO! Not yet!
Now download this for the same page as above,
HP Photosmart Essential Software for Photo Editing, Printing, and Sharing (Size is 6.19MB)
Follow the same instructions as I gave above.

Would appreciate a follow up to see if this 'cured' your problem.
Have a nice day.

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Why is my printer not printing keeps telling me I have paper jam but no paper jammed and want print hp1400


Hi, I would suggest you update your printer drivers, try this, follow instructions exactly as written, do not use installation cd:

Create a new folder on your desktop and name it newhpdrivers(substitute your manufacturer in new name). Un-intall printer and printer software completely. Go to manufacturers website and navigate to their drivers/downloads or support menu. Select your model, choose the relevant software and download to the new folder you created on your desktop(watch for the light yellow bar at the top of window viewing pane, click on this and choose – download file - . Power down your computer. Reconnect the printer to the computer and turn printer on. Power on pc. Windows will detect new hardware and ask if you have the manufacturers install cd or a location to check for install files. Direct the wizard to your new software, follow the rest of the setup instructions and your done.


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Oct 24, 2008 | HP Computers & Internet

1 Answer

Unable to re-install office xp software from hp supplied cd's that came with hp laptop.


Are you unable to install, reinstall, or activate ?

Typically, Office won't come on a separate CD; it would come as a trial on your installation disk. If it's supplied (like application CDs), maybe try using the 1st disc out of the set. Also, you may run Control Panel - Add/Remove programs and see that you don't ahve any other office installations or office trials in place.

Sep 10, 2008 | HP Computers & Internet

1 Answer

I have a hp deskjet 3650 printter but i can't seem to program it to my computer.i have a 3820 software do i have the right software.


try it if it doent work then use deskjet plus to install it. that isif u r using windows, click on start,printers and faxes,then click on install a new printer follow instruction to an extend it would ask u the manufacturer and model chose hp in the model option chose deskjet plus n ur done.
thank u

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