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I have subscribed to sky broadband.i have been given a lop top by somebody who was with n.t.l.i cant access any e.mail or face book because i keep getting message saying provider by n.t.l which i need to get rid of.how can you help

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Go into your internet options and remove any and all setings there and run the setup in the internet options and in the LAN settings make sure the check box at the bottom is UNCHECKED. May need a reboot.

Posted on Nov 05, 2008

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Doh77@sky.com


If it's an Android Tablet, you may be able to use Yahoo Mail, since Sky appears to use it...

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I have recently changed my server from pipex to sky now i can get on to sky broadband but am unable to get access to my e-mail neither sky or microsoft are able to help they suggest to try...


Since you change your server you may need also to change mail server for your Pipex and the only way to make this work is to contact your Email provider and ask them for the new settings for your email so you can use it with your new broadband...

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Cannot log out with facebook.


Hi

You may have log in on to face book with another device and didn't log off with the same device, and then you used a second device to access your face book but you cant log off with that second device because the first device is still connected.


You have to retrace your steps and revisit the people you had contact with and remember what devices you used to access your face book.


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Can't send Tesco email through Sky Broadband


Hi there, it appears that the settings in your tesco account are incorrect, they shoud be set up for the tesco server , please see
http://www.tesco.net/help_section/email.htm hope that this helps

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Where you find smtp.tesco.net, you need to change to smtp.tools.sky.com.

See here

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