Question about Dell 924 All-in-One InkJet Printer

2 Answers

OCR application error with the Dell ALL in ONE

My printer works fine, however, when I scan I get a message telling me to install the software. It has been working fine for 4 years and now it wont' work. Of course I can't find the CD from DELL so I need HELP

P

Posted by on

  • jek1 Dec 06, 2008

    I have the exact same issue. Can't locate the CD and had downloaded the drivers after my hard drive died. I

  • deespeights Feb 18, 2009

    I have the same problem but was able to find the driver off of this site. See if it works for you. :) good luck

    http://www.techspot.com/drivers/driver/f...


×

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

    Sniper:

    An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.

  • Expert
  • 69 Answers

OCR is a software provided by Dell to convert a scanned document to editable text(word) document. If you scan without OCR software, printer will scan it as a Picture and you can not edit it.

Now here is your answer.
When you install Printer CD, it also install OCR software (Abbyy Fine reader) along with it.
You might have uninstalled the printer drivers and reinstalled them by downloading it from Dell support site.
I must tell you that Downloaded drivers from Dell site DOES NOT contain OCR software.

Solution:
1. You can download free trial version(15 days) from Abbyy.com
Click here to download

2. If any of your friend or relative have printer listed below then you can use the same CD to install the OCR software.
List: Dell 924, Dell 926, Dell 928, Dell 944, Dell 946, Dell 948, Dell 964, Dell 966, Dell 968.

location on Disc:
D:\OCR\setup.exe

3. You can scan using MS Paint.
Click on Start > All Programms > Acccessories > Paint
Click on "File" on Top left corner.
Click on "From scanners and cameras"
Click on "Scan"

It should be able to scan.

4. If you want to use Dell All In One Center.
You can disable OCR option for scanning and it will scan as an image.

Open Dell All in one center.
Click on Advanced scan options Under scan,
Uncheck "Use OCR software".
Click OK and try to scan again using Dell All In One center or using the printer operator panel.

Please revert for any further assistance.

Posted on Nov 06, 2008

  • Damanpreet Chand
    Damanpreet Chand Nov 06, 2008

    Here is the link again to download Abbyy fine reader 15 days trial

    https://store.abbyyusa.com/cgi-bin/dlreg...


×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    MVP:

    An expert that got 5 achievements.

    Master:

    An expert who has achieved Level 3.

    Sergeant:

    An expert that has over 500 points.

  • Dell Master
  • 382 Answers

You can try this free online ocr tool, it can save the recognized text to searchable PDF file.

Posted on Sep 21, 2015

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

OCR doesn't work with WINDOWS 7 and my Lexmark X5650es printer


Try this approach:1. Uninstall your existing printer driver. On your computer, go to Start menu > Programs > Lexmark X5600 Series folder > Tools > Uninstall. After the uninstall process, reboot your pc when prompted.2. When your pc turns on, check if your Windows 7 is running on 32-bit or 64-bit operating system. On your computer, go to Start menu > right-click on Computer > click on Properties. Take note of the System Type.3. Use the link below to download and re-install the corresponding printer driver for your operating system:- Lexmark X5650 Printer Driver for Windows 7 32-bit- Lexmark X5650 Printer Driver for Windows 7 64-bitSimply follow the instructions on your computer screen to complete the installation.4. To re-install the Lexmark OCR scan software, insert the printer software installation CD in your pc CD-ROM drive.5. Click on Install > Install Additional Software > select the Lexmark OCR Scan Software > continue with normal installation steps.
Then try to create a PDF or Scan and Edit text (OCR) to verify that the problem is fixed.
If that doesn't help, please contact Lexmark Technical Support Center at 1-800-539-6275 for additional assistance.

Feb 13, 2012 | Lexmark X Office Equipment & Supplies

2 Answers

How do I use my x5495 to scan a resume and then to edit it with my Dell XP computer?


You'll need to scan the document with an OCR software package (Optical character recognition) that will recognize the letters themselves and transmit them to word processing application, such as Word for Windows. Most scanner packages come with some form of OCR utility, so check your installed software. You may already be set up!
Best of luck, William

Mar 03, 2011 | Lexmark Office Equipment & Supplies

2 Answers

My printer OCR command does not respond. The printer says it's connecting to the PC but after a short period reverts to standby.


  1. faq000559_002 When I try to OCR into WordPad using the ScanSoft® PaperPort® SE with OCR or the Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
  2. faq000093_012 What is MFL-Pro Suite Software?
  3. faq002613_000 When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
  4. faq002561_000 How do I configure or change the settings of the ControlCenter 2 or 3 scanning options?
  5. faq000562_002 When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
  6. faq000563_002 When scanning to OCR from PaperPort® SE, the following error message appears: "System error incurred in external ink module EZText.g32. The OCR server is unable to process the document". I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
  7. faq002620_008 Windows® 7 Support Information

Oct 26, 2010 | Brother DCP-330C All-In-One InkJet Printer

4 Answers

I can't scan on my lexmark printer model x5650. When I scan a document it gives me the message " Install the OCR from the OCR folder". I can't find the OCR folder in my computer. What should I do".


The Lexmark OCR scan software is available in the installation disk that came with the printer. You can explore the installation disk and look for the Abby setup application in the OCR folder (for Windows). For Mac OS, right-click on the Install icon and choose Show Package Contents. Open Contents folder > open Package folder and manually install the Abby Finereader application.
However, if you don't have the installation disk, contact Lexmark technical support. Thanks.

Sep 30, 2010 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

I am trying to scan and edit a document but i get the message "Install the OCR directory from your CD to be able to do this. I have no CD for this. I have a Dell AIO 922 Printer


You must have OCR installed to OCR. It's OCR...optical character recognition. You can't edit an image. It must be transformed into text. That's what OCR program does.
Google for your printed/scanner and download the proper software and install it. Dell provides the software online for free, but will charge you if you order a CD.

Nov 12, 2009 | Lexmark X1270 All-In-One InkJet Printer

1 Answer

Printer/scanner won't scan


Install the printer again and select the "load additional software" option. Select the OCR software and it will load the Dell Imaging Toolbox. That should do it. The toolbox is really cool. It will allow you to save in various formats. Good luck...dan

Mar 25, 2009 | Dell V305w All-In-One R840635AU InkJet...

2 Answers

How can i use ocr on lexmard 5650


If it didn't come with any OCR software you can find some free OCR software by Googling free OCR. After you have the software installed, it's usually a case of browsing to the scanned image via the software and telling the application to convert the image into a Word document. Some applications have the ability convert to PDF as well. If you prefer a PDF document but your OCR application doesn't support that option, then download some free "print to PDF" software. Typically with this type of software you will not be able to edit a PDF like you will a Word document. Hope I was able to FixYa, please remember to rate my solution. Thanks.

Mar 23, 2009 | Lexmark X5650 All-in-One InkJet Printer

2 Answers

When installing the 6310 all in one printer, at a certain point I get the following message: "The application HPIO Trap Monitor quit unexpectedly. Mac OSX and other applications are not affected. Click...


There are two ways for install the Scanner using only "the driver" and using "HP Photosmart Studio Includes Support for Mac OS X v10.3, v10.4 and v10.5 (Leopard)" using the driver not include IRIS OCR software only the driver to scan and thats why say "An OCR error ocurred, couldn't create file". Installing the HP Photosmart Studio fix the problem.
--
If fixed the problem visit my page www.richardsite.com.mx

Jan 16, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Unable to scan text doc to Word


hi i thing your software is corumpt and you nead to reinstall it. when you buy your printer you have the cd whit it. but if you don't find it you cant download the torrent of ocr

bye and good look

Dec 04, 2008 | Dell A940 All-In-One InkJet Printer

2 Answers

OCR Application error


try doing a system restore to a date when everything was still working fine. click start, all programs, accessories, system tools, system restore.

Jan 29, 2008 | Dell 924 All-in-One InkJet Printer

Not finding what you are looking for?
Dell 924 All-in-One InkJet Printer Logo

11,057 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Office Equipment & Supplies Experts

The Knight
The Knight

Level 3 Expert

72620 Answers

Electro Med Services...
Electro Med Services...

Level 3 Expert

6694 Answers

seerads

Level 2 Expert

77 Answers

Are you a Dell Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...